"Mat Vanstone Director CUSTOMER NON SERVICE"

Please do not deal with this Sham company
Two orders placed with both items In stock however after orders placed surprise surprise now 2 to 3 & 3 to 5days plus continual delay emails received.
Tried to phone continually every hour for two weeks only to be put in hold queue & then cut off every time ( Money Making Exercise)
Checked with UK importer of the Golfbuddy product only to be told they had plenty in stock on 2/3 day delivery if required ! strange that after over one month wait item now on a further 7 day delay.
Both orders cancelled & refund confirmation email received but no refund yet of MY MONEY.
Complaint has been sent to both my credit card companies
This is a brief outline of my complaint & does not include many emails/hours wasted on this TOTALLY NON PROFESSIONAL COMPANY
PS: Meet the team appears to have been removed from web site

"They take your money but don't deliver"

Stay away from this company. Used to be good in the past, now they are a disaster. Been waiting for months for orders that where advertised as in stock. Today the website is temporarily closed for maintenance, wonder if it ever will reopen and if will get my orders... Stay away.

"Fake company"

You don't get your items, I pleased my order at February 8.Th. Haven't heard anything and when I email them they don't answer or if they do it's a standard apology of delay.
They have withdraw 409 pounds and 2 months later still no items.
So please stay away, and tell your friends not to buy from golfbuyitonline.co.uk

"Steer clear"

Items not in stock even though website said they were. When eventually arrived after delay, half of items were missing. Tried to contact. They don't answer their phones, don't reply to emails. Much better sites out there, steer clear.

"Dissatisfied, Disappointed and Disgusted!!!!"

Its a shame it has come to this...I have not had a problem with this company before and have place about 10 orders with them.
However the last two have failed to arrive. I have had not reply via to the emails I have sent. Golf is a gentle mens sport based on trust. You would expect this from golf professionals who run this business.
You have taken over £350.00 from me and no goods have been received. I have waited long enough to receive my order ... over 2 months.
I would not recommend anyone use this company.
Dont be fooled by the flash sales they seem to be off loading the last little bit of equipment they have left. Or don't have it seems.
I dont believe they accounts with manufacturers are in order. Thats why they cant get hold of stock. Over the last month golfbuyitonline have had two to three flash sales a week. That is a sign of desperation!!!! They should rather close shop and stop stealing people's hard earned money!!!!! Cause thats what they are doing!!!!
Golfbuyitonline, Matt, Chris, Will whoevet works there sort it out!!!! You can not treat people this way.

I will be taking legal action in the next few weeks and making an official complaint to the office of fair trading. Of which a copy will be with you shortly.

To make it clear I want the items I order as promised not a refund. I also want a response to my emails. Its beyond a joke now!!!!!

"WOULD YOU HAND MONEY OVER TO ME KNOWING I HAD NO STOCK???"

ENOUGH IS ENOUGH Something should now be done about this firm. They are spot efficient ....AT TAKING YOUR MONEY. Almost instant......however that is where the efficiency ends. IF I DIDN'T KNOW BETTER I WOULD SAY THIS FIRM IS "BUST" GOING DOWN IN FLAMES. The only real question you need to ask yourself is "Do I think I can get; 1 my goods delivered, OR 2 is an illusionary 10% saving worth the arse ache of getting the credit card / paypal / worldpay, to step up and refund me,BEFORE THE RECEIVERS COME IN. (Because I can ASSURE you that getting Golfbuyitonline to process the refund is harder than getting a politician to answer THE question.) If you are still considering using them how about this offer. PAY ME £200 for matching Taylormade SLDR Driver and fairway wood, any loft, any flex, INCLUDING NEXT DAY DELIVERY......... you must know, I have not got any stock, but give me your money and I'll sort it out for you........promise. Fancy it??? You have just answered the question "Should I use Golfbuyitonline?" YOU HAVE BEEN WARNED!

"BUYER BEWARE Delivery went from 3-5 Days to 2 months - Money not returned"

Placed an order for £134.98 for golf travel bags on 9 February and received an acknowledgment on 10 February stating, "3-5 days until we dispatch your order. The package will therefore be with you in aprox 6 working days (UK delivery)".
On 18 February received an email stating, "the travel covers have been delayed until the middle of April." I replied on the same day, "Sorry, but mid-April is no good for me. Please cancel the order and refund my account." Immediately following which I received the reply, "No problem I will ensure a refund is processed. Sorry for the inconvenience caused."
On 22 March, having received no refund, I tried contacting by telephone, but could never get beyond the auto-response, so I emailed a reminder about my refund, but received no reply!
BUYER BEWARE

"STAY AWAY FROM THEM NO STOCK & DONT ANSWER THERE PHONES"

i saw a great deal on golfbuyitonlines web site & bought 3 Nike Covert ,i recived an email next day telling me there would be a 7-10 working day delay then after 12 working days i got another email telling there would bwe a further 7 working day delay ,Please dont waste your time buying from them

"Dont have any stock!"

I wouldnt order from this company as they dont have any stock, i waited 6 weeks for my order before cancelling and god knows how long i would have to wait for it to arrive. Theres plenty of other good golf sites so give this one a miss.

"KATASTROPHE!!! - DISASTER!!!"

Ich habe vor nun mehr 43 Tagen Golfausrüstung im Wert von ca. 500€ bestellt.
Die Antworten auf meine Emails sind eine Anhäufung von Ausreden.
Und jetzt das Schärfste: Gestern habe ich einen Konflikt eröffnet und anschließend den Antrag auf Käuferschutz gestellt, um mein Geld zurückzubekommen.
Dann bekomme ich ein Email, Nike kann nicht liefern Custom Fit, bla bla, (dabei habe ich nur einen Schaft bestellt den Nike auch im Standardsortiment hat).
Ich möge doch den in PAYPAL den DISPUT ZURÜCKZIEHEN, DAMIT DANN SCHNELLER GELIEFERT WERDEN KANN!!!
So etwas habe ich überhaupt noch nicht erlebt - ABSOLUT INAKZEPTABEL!!!

KAUFT NICHT AUF DIESER WEBSEITE!!!
DO NOT ORDER ON THIS WEBSITE!!!