"Duane is a perfect guy.."

Duane is a perfect guy... He always answer my questions no matter the time and the day, and he is super friendly.

"Duane was a pleasure to deal with"

Duane was a pleasure to deal with, highly recommend.

"I certainly would suggest this agency…"

I certainly would suggest this agency as they handled everything with professionalism and provided us all the needing help in order to settle in our new apartment

"Professional"

Duane and his team were absolute rockstars! They provided great service, we received quick replies outside of regular hours. They also helped us save on broker fees. Huge thanks to them!

"Above and beyond"

Duane and his team deserve a virtual standing ovation! They went above and beyond to help me find the perfect place to rent in Austin, Texas, even though we were miles apart. Highly recommend them to anyone looking for a place🌟🏡✨

"The worst year of studying in the UK"

To be honest, I can't understand why this company is rated so highly. I contacted D (D refers to the first capital letter of the agent who contacted me) from the agency 'D.I.J Real Estate' through the London property desk website on June 1, 2022. And on August 18, 2022, £29,724 was transferred to their company account. My flight ticket and check-in time were both on September 17, 2022, but D informed me two days before my departure that the landlord had not signed, causing me to be unable to check in.
During the 12 days when I arrived in London and was unable to check in (September 29, 2022), I kept swiping my credit card and they did not provide me with any help. During this period, I was looking for a house while going to school, which can be regarded as a very painful memory for me. Finally, I found a new house through my own efforts and asked D to refund my one year's rent.

From here on it will be a long road of debt collection. Dwill find various excuses to default on my rent payment. Because I used an international remittance to transfer the money, D said that it had to be returned the same way due to anti-money laundering. So after a long 20-day wait, I got the refund receipt from HSBC, but I asked my domestic When the family went to the bank to check the refund, they couldn't find it at all. From November 16th to 24th, 2022, two refunds were transferred to my British card, totaling £9105.13. After that, they never transferred money to me again for a long time.

So I found a lawyer in London for help. It took a long time. It wasn’t until August 21, 2023, that I got the court’s judgment. D slowly started to transfer three refunds to me, totaling £7,000. D also assured my lawyer that the remaining funds would be transferred to my lawyer's firm last week, but my lawyer’s firm did not receive any refund. My lawyer and I will also take stronger measures to get my money back.

"When I was just signing the lease agreement, I thought this was a very patient and responsible team. However, everything changed after I moved into the house. The services promised by the team members"

When I was just signing the lease agreement, I thought this was a very patient and responsible team. However, everything changed after I moved into the house. The services promised by the team members before were not fulfilled, and when there were issues with the house that required communication with the team members, they started pushing responsibility and eventually refused to address the concerns. The post-purchase experience of the VIP service I ordered was extremely poor, and the cost-effectiveness was not satisfactory.

"Duane is very professional and responsive"

I have worked with Duane for a while now and he is always very professional and responsive. Would definitely recommend working with him!

"I’ve been working with Duane for a few…"

I’ve been working with Duane for a few months now and he’s has been extremely professional and responsive. I would highly recommend using Duane when needing help relocating.

"Trustworthy and Reliable"

Duane and the team at D.I.J are highly reliable and efficient, would highly recommend their services.