"I have had the best experience with Ahmad!"

I have had the best experience with a gentleman called Ahmad, he was so helpful and supportive throughout the whole process. He was patient with me as this was my first time purchasing E-tickets ( usually my husband does it).
When I had trouble with finding the best price he was on top of it, when my plane got delayed and later cancelled he was there to give his full support even after I had returned. Ahmad is surely an asset to this company and I look forward to travelling because he makes things so simple, he is always cheerful and very polite. He is my go to guy for travel and I recommend him highly. I will be passing his details on to friends and family.

"I give 5 stars because the agent that…"

I give 5 stars because the agent that helped me in booking the tickets was very helpful. His name is Jason Lee. He was very professional and answered all my questions and made sure I understood everything. He talked me through the booking and was very patient with me.

Thank you so much Jason. I am a very satisfied customer

"For Ahmed he is to gud .he is doing wonderful job and care the customer's. May Allah bless him and washing him for the best."

I never had customer services like "silk travel "they are so good if I call 100 times they speak realy gentle and gives a good advice .I really appreciate they make my trip so easy and comfortable .I am sure next holidays booking with (silk travel)I hope u giving me a more discount 😊next time .all the best for all member of staff. 👍spaicly # Ahmed #

"Very good customer service and quick…"

Very good customer service and quick action taking for customers satisfaction
I will recommend hello to people
Thank you
To Mr Harris. Welldone

"one happy customer"

It’s my 3rd year buying tickets with this wonderful company, I will say the excellence goes the agent who I have been dealing with for 3 years STEVE he has been empathetically professional in dealing with me, his patience is phenomenal even when I am at fault he is calm, thank you Steve and thank you to your organisation.

"Top travel agents"

Top travel agents. Friendly customer service. Very helpful. Great deals and offers. Highly recommended.

"Excellent Service"

Excellent Service brillant staff.highly recommended.



Shahzad Mehmood 🇬🇧 uk

"Scam Alert - Save your money."

My wife booked a trip to Nigeria for April 2019 with this company and we started paying by direct debit instalments since Nov 18. They asked for as low as £100 deposit and we paid £300 just to show we are serious. Sam confirmed the flight was to be on KLM. We completed payment 04th March. However about a month before we were due to fly he called to say it was no longer available and offered us Rwandair instead on more restricted dates. Although extremely disappointed, we moved our plans around to accommodate this new dates. Again about TEN days before we were due to fly out someone else who called himself Harry called to say those dates were no longer available. The new dates he gave us meant we were going to lose 5 days of our family holidays in transit in a foreign country plus we miss the main family event why we were travelling. We called back to ask for our money back since they could not deliver what we paid for. They now want to charge us a cancellation fee of £450.00. We DID NOT cancel this company did not deliver what we paid for. After several requests to speak to the manager we finally got a MARK WILSON who repeatedly tried to say we were cancelling. This company ruined a 20 year family reunion trip of a lifetime for us, do.not let it happen to you. We will get our money back whatever it takes to do so, but please, please DO NOT use this company ever no matter the offers, all they are after is your money. You don't need the hassle.