"Excellent service from start to finish"

Excellent service from start to finish. They keep in close communication, the office team and the engineers were really good. I would strongly recommend Euro Energy Group

"Brilliant service-Choose Euro Energy Group!"

A brilliant service -honest,hardworking and efficient company!
I was aware there was a government funded scheme where you could get a free boiler/cavity wall insulation but I assumed we wouldn’t qualify!
I was very sceptical as it sounded too good to be true. It isn’t based on income etc, it’s based on a criteria,which for us was that we receive child benefit (which I believe all parents in the UK up to the age of 16 do)and an old boiler.
I did my research but found you have to be really careful as there is so many companies offering this then leaving a trail of disaster behind them.
We had had a previous company who completed a survey for us but it just didn’t feel right.
Then a good friend told me about the Euro Energy Group. I spoke to a girl called Tasha who was helpful and brilliant at keeping me up to date.The process was simple.
No paperwork,all I had to do was to prove my identity (utility bill)and a Child benefit letter.
Then Lee came out within a week to complete a survey. He was professional whilst friendly and I was really impressed with the level of survey he completed.He gave me confidence they were offering us the best solution for our property rather than them,(nothing like the first company).
Tasha then gave me a full update within a few days and confirmed we were eligible,there was absolutely no pressure techniques.
They provided a detailed breakdown of what they could do including a full spec of the boiler.Within a week they had us booked in.Tan came as planned, again he was very polite, knowledgable and clean!He installed the boiler,checked I was comfortable with how to work it.He gave me all the certificates and paperwork and also cleaned up after himself!
I’m pleased to say we have a new boiler and it all happened within 4 weeks.
This company is reliable,professional and there are no hidden costs or surprises.
I think I’m still in shock!I would highly recommend them and say one text and you could save thousands .
I would find out if you are eligible as I assumed we weren’t.If you are considering using another company I’d beg you to check you are 100% confident they know what they are doing and won’t let you down.
My research showed me a lot of them don’t do what they say and leave people in a worst situation.
I don’t often review companies but I think it’s important when someone has gone above and beyond to shout about it!
The girls number who helped me was Tasha 07733 290496 drop her a text and she can tell you if you qualify.
All I’d say is what have you got to lose!I'm really chuffed I found them and I would never have thought we would be eligible.

"First time Central heating"

Had an application for a first time Central heating system. Quite a few problems at the beginning but the office were able to send another team to rectify everything and make all good. A fantastic boiler and radiators which will definatly make our home alot warmer this Winter

"New Boiler"

I have just had a new boiler fitted by EuroEnergy Group. the service has been first class! They kept me up to date through the process and never made m,e feel as though the questions I had were stupid or unnecessary. They offered me a specific make of boiler free of charge but when I explained I specifically wanted an Ideal Heating boiler they immediately agreed this could be done at a very small additional cost. The installation was completed in one day and my wife and I are delighted with our new boiler and the service we received. EXCELLENT SCHEME. EXCELLENT COMPANY. I will be recommending them to friends and family.

"Very good tradesman no messing quality…"

Very good tradesman no messing quality work very clean work very pleased and he answered any questions

"Efficient service"

Efficient service. Prompt installation. A job well done.

"At first I couldn’t believe my luck at…"

At first I couldn’t believe my luck at receiving a grant and it came at just the right time. Tasha and Leanne were absolutely lovely girls to deal with. Always helpful and explained everything. I didn’t need to really do much and when fitting day came (which was super quick) Tan the gas engineer was amazing!! He not only did the the job but went above and beyond. His attention to detail really reassured us! He grafted all day. Explaining how to set timer and everything else that went with it. The young lad fitting the insulation was polite and very hard working also (poor lad getting under our floor boards) .
Overall an extremely good experience and i would not have any problem recommending this company. Thank you for making it a great experience.

"Good company"

Really helpful engineers and office staff, only thing that let them down is the assessor who came could not answer lots of our questions and told us things would be done that on the day couldn't happen. New central heating put in within a day was an amazing achievement, though all our upstairs floors had to be removed again to secure properly.

"Was sceptical at first"

Was sceptical at first as didn't believe that I could upgrade my heating for free but I needn't have been. The office staff were very helpful and kept me informed throughout. Within a week of the survey the electricians arrived to carry out the work. I had two storage heaters upgraded and two panel heaters installed upstairs. The lads were very polite and did the work really quickly. I was very impressed and now my house not only looks updated but is nice and warm 😊

"The engineer was very polite and had…"

The engineer was very polite and had his PPE on at all time . The work was very good and cleaned up after he finished. I. am very pleased in general with the boiler and would have gave 5star but from 28th of February I have been waiting for a engineer to come and sort the fault on boiler which is loosing pressure .
Colin