Prisma Lighting

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164 reviews
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Customer Reviews about

Prisma Lighting

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Cindy Xie

5.00/5.00

"Really excellent customer service"

Really excellent customer service. I accidentally ordered one too many sockets and was able to phone them up and they dealt with it immediately. I couldn't have asked for better customer service.

03/08/2023

Paul

5.00/5.00

"Fantastic service"

Fantastic service! Went in for some advise on wall sockets and was very surprised with the detail that Chris went into in regards to different styles. If your looking for good advise I recommend going in to the shop. The staff here are very helpful and friendly. I will be returning soon, thanks Prisma

18/02/2023

Tom Jones

5.00/5.00

"Thank you first class service"

Thank you first class service

11/02/2023

Less than impressed customer

1.00/5.00

"Will never use again"

I’ve used their service twice and both times been less than impressed. Late delivery, zero communication, wrong parts sent, no invoice, having to constantly chase. Will never use them again and thanks for the headache.

10/02/2023

SC

5.00/5.00

"Good quality, efficient, no issues"

Good quality products, fast delivery, good experience, would recommend

09/02/2023

customer

5.00/5.00

"Lovely products"

Lovely products. The cable was sent quickly.

04/02/2023

Emma Saunders

5.00/5.00

"Great customer service"

Very impressed with the customer service - responded to my emails quickly and sent me links and photos, to help me purchase the items I was interested in. Christian was super helpful. Quick delivery and lights well packaged. Very happy customer.

31/01/2023

Phillip mcvicar

4.00/5.00

"Products seemed like good quality and…"

Products seemed like good quality and look great. Had to find an internet video to get connection instructions as it wasn't clear with the fact sheet provided i.e it was just a small picture of wires in the correct terminal but no information as to how to secure them as there was no screw to tighten or anything else obvious. I discovered you just strip the wire ends as usual and just push them into the holes and it just grips (push fit).
Second point was that delivery was very expensive for such a small item (wire, rose and a bulb fitting). I just paid less for a large rug. Having said that I would use them again as I like the products.

20/01/2023

Jonathon

5.00/5.00

"Excellent service"

Excellent service from ordering to delivery, was struggling to find the exact products but got them easily and delivery extremely fast.

18/01/2023

Susan

5.00/5.00

"Prompt service"

Prompt service

16/01/2023
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