"My design came to life…"

I designed a diamond and amethyst ring to sit beneath another ring of mine that has an unusual shape. Ebony made my design come to life, my ring is stunning, and sits so beautifully next to my other ring. The CAD drawing was fabulous, almost too good to be true, but the ring was just that. Such friendly staff and great communication as well

"A really unique and helpful Jewellers, that deserves to be recommended. "

I have often passed this Jewellers and looked in the window. However, recently, my stepson wished to get engaged. He sent me a ring he had chosen to order for him, and I suggested he looked in Ebony Jewellers. I visited initially on his behalf and then took some pictures of rings that were better valued, had better craftsmanship, and didn't look cheap.

I spoke with the staff there,(Mary & Cian) and when I showed them the chosen ring my stepson had seen from an online retailer, they showed me similar rings and explained the difference in the craftsmanship and quality of what they could provide.

What I liked most was their expert knowledge and ability to explain everything and not mock me as a customer just to get a sale.

When we returned the next day, my stepson was in for a pleasant surprise. The ring, when seen in person, surpassed his expectations by a million times, far exceeding the previous photo we had taken.

Importantly, the staff at Ebony Jewellers were not pushy in making a sale. They reiterated their advice from the previous day and offered to contact my stepson during the week, as they were going to London and might have found something even better. Their approach was respectful and nothing was clearly too much trouble.

My stepson was so pleased with the professionalism and manner in which Ebony Jewellers dealt with him that he agreed to make the purchase. His satisfaction was a testament to the top-notch customer service they provided.

The ring my stepson purchased from Ebony Jewellers surpassed all expectations. It was made of Platinum, not white gold, had a much clearer ruby, and boasted more carats of Ruby than the online one. Had I ordered it, it would have been delivered in just two days.

Ebony Jewellers resized it, cleaned it, valued it, and produced an insurance valuation for the ring. What a great service, what a great Jeweller.

Don't let your perception of Ebony Jewellers be that of a high-end, unaffordable jeweller. My stepson's experience proves otherwise. He spent the same amount he was planning to, but got a million times better, unique engagement ring from Ebony Jewellers.

Thank you, Ebony Jewellers, for making my stepson's engagement ring purchase such a memorable and satisfying experience.

"The place for anything Jewellery"

Absolutely love Ebony for anything jewellery, so friendly and helpful, and quick- my ring only took a day to resize! Family run business too which is so rare and precious nowadays! Wouldn't go anywhere else in Chichester now.

"This is the place to go for jewellery"

This is the place to go for jewellery! Family run, knowledgeable but also dynamic in their approach to ideas and offers excellent service.

"Prompt, friendly service. My diamond ring needed checking and a…"

My diamond ring needed checking and a small adjustment made. I had asked at several jewellers - the work could only be done if I left the ring with them for several weeks. Although the shop was busy, Ebony were able to check the ring, make an adjustment and give it a quick polish. I had the ring returned to me a few minutes later. Such good service. Thank you.

"Great service"

Took my old gold in and got a very good price for it. Money was transferred into my account the following day. Very happy and would definitely use again.

"A Great Service"

An absolutely super service from Simon and his family at Ebony. Such a busy and popular shop yet Simon was able to give us his full, honest and expert attention.
We would have no hesitation in recommending Ebony Jewelers.

"Highly recommend"

Highly recommend! Cian was so helpful and had my necklace repaired very quickly, thank you!

"Excellent customer service"

Excellent customer service, very polite and friendly. Definitely go back there.
Many thanks

"Excellent service"

Excellent service, helpful friendly staff.
They enlarged my wedding ring - they listened and carried out my requests to the letter. The result is just perfect.