"Ultra quick service,"

I have never had an order delivered in less than 24hrs before after the initial ordering,way to go, absolutely brilliant. I shall certainly use this company again as should everyone else in my opinion.

"Still awaiting delivery."

My shower tray still hasn’t arrived. I’d suggest you use a better courier as the present one appears to be useless.
Before asking for a review, it might be an idea to check if your customer has actually received their goods first.

"The level of support I received from…"

The level of support I received from members of staff was astonishing. I couldn`t believe how smoothly my order was processed. Truly thank you. Very quick delivery.

"Bath tap delivered all ok"

Bath tap delivered all ok, wall mounted tap face plate did not fit, the hole for the tap spout was too small by 3mm approx, had to file out with round file now fits OK works fine.

"Arrived quickly and was as described"

Arrived quickly and was as described. Thank you.

"Good customer service"

Good customer service

"Poor quality items, false advertising, terrible customer service "

Spent almost £500 with company.

Poor quality products ( new toilet purchased. Toilet seat moves every time you sit on it. Has been tightened multiple times by bathroom fitter to no avail due to poor quality)

False advertising ( advertising photos of flush plates for £50 to add to your toilet purchase in photos with toilet and then sending you a flush button which is completly different. Absolutely no photo of the flush button with the product. Completely misleading and happy to attach photos

Poor customer service - my partner called and spoke to lady called Lynn. I also attempted to email and resolved the issue. She was nothing but unhelpful and rude. Have two more bathrooms to complete in properly and wouldn't use this company again

"Happy customer "

I have to say, ordered my whole bathroom from here a very reasonable price. I was a little sceptical after reading some reviews but I must say everything was delivered on time no damages. I was rather impressed with how everything was secured in the van for delivery, probably the reason nothing was damaged. A very happy customer 😀 would definitely recommend 👌

"Brand new unused item refused return"

Brand new unused item refused return. Said they extend to 28 days and of that time 2 weeks was festive period. It had been about 35 days.

"PLEASE DO NOT ORDER FROM THIS COMPANY"

PLEASE DO NOT ORDER FROM THIS COMPANY

Quite simply the worst company I have dealt ever with. I wish I could give negative stars. Terrible misleading and unclear adverts, even worse return policy and customer service. Not only did the advert not specify the type of bath the shower screen fits - it only says ‘space saver’ without any explanation, nowhere does it mention that the screen was curved and only suits a curved bath.

I tried to fit it to a straight bath without success. My attempt to return has been refused because of cutting the plastic straps in the packaging and throwing them away because they are completely useless. I offered to buy functioning plastic straps (at my own expense) to properly strap up and return the item. This isn’t acceptable apparently.

On top of all this, the system does not even allow me to exchange it for another item!! So the only option is to forfeit £130 of my money. Disgraceful. Absolutely disgraceful.

I will be posting this review everywhere to warn everyone about the perils and theft, plus how they will lose their money, if their product is not right or doesn’t fit.

Order number is 98980142 in case anyone reads this and cares.