"Super Service"

I had been trying to sort out a spare part for my Thule awning with my motorhome providers but I was getting very little help. One call into the Journey Centre and the wing nut that I was after arrived on my doorstep two days later. Excellent, friendly and knowledgeable service all round.

"After being let down by a national auto…"

After being let down by a national auto fitting company, on the day of arrival, to have my prepaid roof bars and box fitted. Which wasn't suitable for my Audi S3. My wife found The Journey Centre on line. Although it was 65 miles to travel to. After a short telephone conversation, It was apparent to me these guys know there stuff. I was advised about colour and style (even saw a car of same colour and model on Web site as mine). With fitted bars and box. Decision made. Booked in for 1600 same day. Couldn't have gone more smoothly. One happy customer (and wife). Definitely recommend to friends. Well done guys.
Alex.

"Good company. Excellent customer service."

I ordered a set of Remis window blinds for my campervan and was surprised to receive a call from Phil at the Journey Centre checking my order and confirming the precise fitting I needed. The blinds were a great price and delivered promptly. Unfortunately, the manufacturer had failed to pack the correct number of rails. I contacted Phil, and he was extremely helpful promising to look into a solution and call me back the following morning. He did as promised, and organised a replacement the following day with next day delivery. This is the first time I’ve used the Journey Centre and I’ve been really impressed. A great company and lucky to have people like Phil working there!

"Faultless service!!"

Placed an order just before the Christmas holidays, and decided before it was dispatched that I wanted to amend the order to add additional items. I dropped the Journey Centre an email and got a prompt and helpful reply, the revised order was then dispatched quickly (despite the festive period and Royal Mail strikes) and received in good time. All as expected. Faultless service!

"GREAT SERVICE"

Went too look after a recommendation wasn't disappointed great selection and knowledgeable stafff answer all question i ask ... i purchased there and then and also had the part fitted for me .. THANK YOU

"Great product fast delivery and…"

Great product fast delivery and reasonably priced. Staff were very helpful and explained how to take the measurements. Definitely recommend

"Repeat customer"

Having purchased a Thule Roof-box and wing bar system for my car 4 years ago and been delighted with the products and service I called in today to see what was needed for our new car. Unfortunately all new bars and fittings were needed but were in stock and we we able to walk away with them that day. When enquiring about fitting costs I was told the new Thule bars were dead easy to fit and was given a demonstration. Went home and within 30 minutes had them assembled and on the roof. Great friendly local service at a competitive price. If you are looking for roof bars or a roof box don’t look beyond Thule and the Journey Centre.

"Go local, avoid the big chains - you won’t be disappointed"

I was let down (seemingly like some others!) by a bigger well known shop. I found the Journey Centre with a quick google and made the trip to their new place in Attercliffe in Sheffield.

Professional, accommodating, incredibly knowledgeable and keen to sell the right product for me, not just the most expensive one. I had my Thule roof bars and roof box fitted by this company with absolutely no issues and a thorough explanation and demonstration means I’m able to do the same myself in future.

All the above rounded off with the reminder as I left that I can call anytime in future if I have any questions or concerns.

10/10 would recommend The Journey Centre to anyone wanting a well stocked, knowledgeable provider with excellent customer service.

"Great, honest service"

Like others, I'd been let down by another (well-known) supplier and found The Journey Centre via a bit of a search.

What a refreshing change to speak to people who actually care about their customers!

A couple of emails and a phone call was all it took to work through some kit options, check stock (actual, real stock!) and get things organised.

Wish I'd found this company a few weeks ago! Will definitely be using them again.

"Having been let down by another…"

Having been let down by another supplier I found The Journey Centre on the Thule website. I needed roof bars and four cycle carriers for my XC60. Having looked on their website I called to check stock and they had stock of the items I needed (when so many other companies I called where out of stock).

I spoke to Ralph who was brilliant; he was professional, knowledgeable and really friendly so I decided to drive to collect the bars and carriers that day. On collecting the pieces he advised on all the most common questions when fitting - which definitely saved me some head scratching later that day!

I would highly recommend The Journey Centre, they are straightforward and really easy to deal with. All in all a great experience!! Five stars.