"Second refund request."

Sent a second request for a refund of an unfulfilled order after the first request was ignored a month ago, the original simple order was made a month before then. Why knows whether this one will be actioned?
Avoid this company at all costs.

"Good customer care"

Good customer care, resolved an issue I had, good company. Little slow to reply but they really care about their customers

"Stocking levels not accurate but good customer service"

Stocking levels not accurate but I received polite emails informing me of this and offering to source items from elsewhere. I declined this and my refund was immediate.

"Wonderful service!"

I ordered three lights on a Monday and two were with me the following day. The third had to be dispatched from a different place so came a couple of days later. No charge was made for the delivery. The website was easy to use with a wide range of lighting to choose from. I decided to order by phone in the end as I needed double insulated lights and wanted to be sure that I was ordering the correct thing. The man who dealt with my order did so very efficiently and politely. One of the lamp shades that arrived was broken - no fault of Lightahome as they had made every effort to ensure the contents would be safe. However, a quick call (to yet another very helpful and friendly member of the team) ensured that a replacement shade would be sent out to arrive the following day. A great company to deal with!

"excellent service"

I was after a Omega Fantasia ceiling fan & phoned around to get best price & not only did Dave R cut to the chase, but importantly he was very experienced & I got the items within a day or two & decided to get two mother & child lights on the strength of his service & when one of them had to be returned there was no quibble or return postage costs & a replacement was sent next day; excellent 5star service. Plus I got free gift. Bigal, N-pton Nov15.

"A company who excell in excellence"

This company know how to advise and look after their customers. From a first call enquiring to a last call ordering, they were most helpful, courteous and tried to meet my needs. From ordering everything happened according to what I had been advised. I would have no hesitation whatsoever in recommended them and I will also not hesitate to use this excellent company again.