"Brilliant customer service"

Brilliant customer service. Very knowledgeable staff.

"Lack of communication"

Lack of communication

"Wonderful experience "

We bought the wall tiles for our bathroom from Tiles and Stone Direct and couldn't rate them highly enough. We're so indecisive but they offered opinions, did a visual AI generated image for us so we could picture the tiles in situ. All staff very friendly. Will definitely be a returning customer.

"choosing tiles"

Really helpful with the choice of tiles, carried them to the car and offered a refund if the edging wasn't correct.

"Very helpful and when original tiles…"

Very helpful and when original tiles were not quite right they helped to sort an alternative

"Freya was amazing helpful and…"

Freya was amazing helpful and professional

"Brilliant service"

Brilliant service

"Excellent efficient service"

Excellent efficient service, polite staff and quick delivery!

"Great all round experience "

Excellent selection of tiles to choose from, willingness to negotiate on price for large quantities, very quick and efficient local delivery - all round delight at the choices of tiles I have bought.

"Prompt delivery but one broken tile "

Prompt delivery and exactly the right tiles, competitively priced. One was broken however and feel they should have been wrapped in something to prevent damage.

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