"Bid on a collection of letters which I…"

Bid on a collection of letters which I bought. Customer care initially good until payment made! 4 weeks on - not received items . Says they would email me back which never occurred. Two phone calls multiple emails nothing followed up. My advice unless you intend to collect in person then give this company a wide berth.

"I brought my beautiful Danish…"

I brought my beautiful Danish mid-century table to Criterion in October 2021 and signed it in for auction. Despite many attempts at contacting the company by phone and WhatsApp, I have not received any feedback as to what’s happened to my table. Unprofessional and rather dubious, not to mention upsetting.

"Used the online auction and was able to…"

Used the online auction and was able to pick up a few nice pieces. From start to finish the process was simple and easy

"Thank you"

I can only thank Criterion for their help in selling several items for me at their last sale - following the death of my father. They achieved a much higher price than I was expecting.

They came and collected the items - were on time, courteous and efficient.

Will definitely be using again - when I find some things at home that I don’t want anymore.

Thanks again

Graeme Potter

"BROKEN ITEM FROM CRITERION NO RESPONSE TO COMPLAINT"

Unfortunately Criterion sold me an item that appears to have been broken at their premises post sale and then have refused to respond to my complaint.

If it was not broken at their premises post sale they misrepresented it at auction.

I buy regularly at Auction and this is the only auction house that has been so unhelpful with what appears to be no intention of rectifying things.

I will not be buying from them again and it seems I will not hear from them either.

"Criterion are great"

The best auction house in London IMHO. I buy from them remotely, many miles away, and their service, including international is second to none.