"Think hard before instructing this company. It could cause you more trouble than you could possibly imagine "

This removal company has good people on the ground.

The lads doing the physical job were respectful and hard working.

The manager/ owner of the company was away for an extended cruise during which time my credit card was subjected to successful unauthorised payments totally £8000.

Natwest bank have been hopeless in their response to recover this money and it is now nearly 7 weeks since this occurred.

They say this is a retail dispute and not fraud because a payment for the removals had been received previously. In their view this does not therefore constitute fraud. I do not understand how three unauthorised payments to the company does not constitute fraudulent activity.
There were other unsuccessful attempts to extract money but these caused my credit limit to be exceeded.
These days the very smallest transactions need to be verified - with Natwest this is on their app. Why did this not happen on these occasions with Greenwoods ?

The reviews indicate that this happens repeatedly when people entrust this company with their credit card details ....

"Thought I chosen wisely as this company…"

Thought I chosen wisely as this company had been recommended by Henry Adams Estate Agent. Carl came to my property, all seemed professional and seamless. Until after the removal day. When I discovered irreparable and serious damages to my property. Due to their negligence, lack of care and slapdash attitude.
After much back and forth and heated emails, an agreement was made to reimburse me £250. I now get silence. No replies to emails, no answering my calls, no money deposited into my account…. CROOKS!!! AVOID THIS COMPANY!!

"Fine on the day - massively shocked by subsequent events"

Team on the day were great. Polite, respectful, helpful, accommodating and worked hard resulting in stress free move.

However, the following morning, Sunday at 8am, three successive attempts were made by Greenwoods to charge very large amounts (£5k, £10k & £15k) to the credit card previously used to pay for the removals. Thankfully my card company declined payment.

On calling, the company owner said this was due to a systems error by his developers testing a payments platform. The company should not have been using my card for any such purpose if that had been the case.

Massively disappointed this took place.

"Recent move"

About the sixth time I have used these guys, and as ever an absolutely top job. Professional and friendly team, more than capable of doing job. Really good guys. Trustworthy. Competitive prices. Made a stressful move really easy.
I can’t fault them.

"Absolutely outstanding service from…"

Absolutely outstanding service from start to finish very happy

"Amazing company"

Amazing company. Made moving home at such short notice stress free. I couldn’t thank the guys enough! Highly recommended 😊😊

"Great"

On time, nothing was too much trouble. Really helpful. Would call upon again if another removal comes up. Highly recommend

"Great service"

On time, quick and professional helping me move to my new house, Martin was very cooperative and placed everything where required

"Best removal company around"

Recently moved homes and stumbled across this company to help me move. one of the best stubles I have ever made the guys gave top class service nothing was ever to much trouble they helped make my dream move trouble free would highly recommend.

"Brilliant and professional service"

Brilliant and professional service