"South Coast renewables did everything…"

South Coast renewables did everything they weren't pushy sales wise they gave us a price and waited for us to contact. They let us know which day they were coming and the scaffolding was put up the day before. The team put up the system in the day were kind courteous and professional, great job

"Good knowledgeable team"

Good knowledgeable team - easy to deal with and good after installation support - would highly recommend services

"6 Months On a four star experience"

Overall a good experience.

The solar industry is generally opaque with an awful lot of 'smoke and mirrors' making it very difficult to get an accurate feel for cost and pay back and South Coast Renewable Energy were an easy company to do business with, communicate well and are proactive in responding to questions with more openness than others. After 6 months of operation I'd predict a pay back period of about 7-8 years.

Like every other company they were overly optimistic about how many panels would fit on my roof, 15 vs 18. Once they were on the roof fitting was quick and efficient and the system was set to work and has performed without problem since.

There are three areas that were less than completely satisfactory: 1. Despite repeated reassurances that the inverter and battery would be completely silent one of them is not, having an irritating double knock at random times of day and night that can clearly be heard all over the house.
2. The cable runs were less than satisfactory. Those in the attic came detached - and in fairness were quickly refitted refitted without fuss. I have recovered over 150 cable clips from the gravel drive and, two punctures later, I'm still finding them - in my view that's sloppy workmanship.
3. One set of the panels is in a valley in the roof and I'm surprised to find that, from October to February they are substantially shaded by the opposite roof. That information may have been buried in the plethora of data that accompanied the proposal but I feel it should have been highlighted.

"Excellent service from start to finish…"

Excellent service from start to finish (and beyond!)
I had engaged with a number of solar/battery storage companies with the intention of just gathering some quotes. The responses varied wildly in content, price and quality. The biggest piece to me that stood out with South Coast was their understanding of my usage and needs tied together with my budget (which was actually fairly modest). They listened carefully and put forward a proposal that met my needs perfectly, and I decided to go ahead. The install time was as fast as it could be (had to wait for the DNO application as my system was over 3.6kW) and because South Coast have a 100% in-house team, the scaffolding was put up and taken down quickly, all answers (whether technical or not) were answered effectively and they were honest when they had to get further clarification rather than just telling you what you want to hear. Install only took just over a day and I was up and running within a little over 2 weeks from placing the order. Special thanks to all involved on my install as everyone was polite, couteous, knew exactly what they were doing and dealt with any deviations quickly and efficiently. A very happy customer here with a neatly installed system that covers my needs and wants. Now if only you could do something about the amount of sun we get in the UK winter I'd give you 6 stars!

"Really good experience"

Really good experience. Prompt, helpful, knowledgeable, straightforward.

"Trustworthy firm"

Right from our first meeting with their rep we felt they understood our requirements. The scaffolding crew were polite and very careful around our property and our neighbours, the scaffolding went up and removed on time. Then the panel installers came and we were delighted with the care and neatness of their work. They explained the app and the equipment to us clearly. All in all were delighted.

"A good days work, in the end"

The company did a very good job, however the scaffolders were misinformed and had to come back another day as I had a conservatory on the back of the house. All the panels were added to the roof and the electrics connected in the same day. I had to prompt them with regard to the DNO certificate and now have to wait about seven weeks!

"Responsive to queries following a very…"

Responsive to queries following a very professional quote.

"Excellent service"

Excellent service well organised company very helpful would recommend

"Great"

Great, clear and non-pushy