Sucasa Home Loans

Financial Operations and Advisory
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65 reviews
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Customer Reviews about

Sucasa Home Loans

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gab

5.00/5.00

"Exceptional service"

Exceptional service

I wasn't sure at first, as they seemed to be a relatively new lender based on my research. However our home loan specialist Lauren went above and beyond to answer all our questions and make us feel at ease

We were in a tricky situation where our current place didn't settle on time. We were able to work something out with Sucasa and get the loan for a new place when needed. The Sucasa team were so so helpful during such a stressful period.

Could not be happier with the outcome. Really appreciate Lauren B who provided fantastic customer service.

17/12/2024

Nathan

5.00/5.00

"I had an exceptional experience with…"

I had an exceptional experience with Sucasa during my home loan process. The communication, professionalism and attention to detail made everything seamless.

09/12/2024

Fiona

5.00/5.00

"Making our dream a reality."

Sucasa made our dream a reality much sooner.
We thought that having a new home was out of the picture for at least another 12 months but then Sucasa popped up.
After placing an enquiry, they were quick to respond and quick to tell us that we could in fact buy a home straight away.
Service has been great every step of the way. Interest rates are competitive.
I’m pleased to say we are now in our own home thanks to Sucasa.

29/11/2024

Jen

5.00/5.00

"Exceptional Service for First-Time Homebuyers – Highly Recommend"

I can't express enough how amazing my experience with Sucasa has been. From the very first conversation, Lauren was incredibly helpful, patient, and thorough in answering all of my questions. As first-time homebuyers, we were understandably nervous about the process, but Lauren made everything so clear and easy to understand. She truly went above and beyond to ensure we felt comfortable every step of the way.

What really stood out was how straightforward the entire process was. The communication was outstanding – we were kept in the loop at every stage, and Lauren always made time to explain anything we didn’t fully understand. It's rare to find a company that is not only professional but also genuinely caring about your needs.

What’s more, Sucasa has been a game-changer for us. We didn’t have a large deposit saved up, and we didn’t have the luxury of relying on family support. With property prices rising rapidly, we were worried about missing out, but thanks to Sucasa, we’ve been able to secure the mortgage we need to finally get our foot on the property ladder. It’s a real breakthrough for us, and we are incredibly grateful for the opportunity they’ve provided.

If you’re in a similar situation or just looking for a trustworthy and supportive mortgage provider, I can’t recommend Sucasa enough. They’ve been a huge help in making our dream of owning a home a reality!

29/11/2024

Adam

5.00/5.00

"Awesome experience"

Awesome experience. Mario and Lauren great all the way through the process until the end. Thank you.

15/11/2024

Asim

5.00/5.00

"Legendary Sucasa "

We can’t thank Sucasa enough for making our dream of owning our first home a reality! From start to finish, the process was incredibly seamless—almost to the point where we were surprised at how simple everything was! The Sucasa team was knowledgeable, responsive, and proactive in guiding us through every step. Special thanks to Mario for his guidance during the pre-approval stage, ensuring everything was set up smoothly, and to Lauren for her unwavering support and attention to detail during the unconditional approval. They both made a potentially daunting process feel easy and stress-free. We couldn’t have asked for a better experience. Thank you, Sucasa, for turning our dream into reality with such ease!

08/11/2024

Danielle

5.00/5.00

"What a great product !"

The Sucasa team made purchasing my first property a reality, when other brokers told me I couldn't. For context I am in my 30's, single high income, no kids, no big debt, living in Perth and wanting to purchase in the inner-city suburbs. The time required to save the full deposit, would have kept me out of a home for a few years (whilst still having to pay 950/week rent).

PRO: The costs are clear and upfront (you know how much you need to have and when). Interest rates are comparable to the big banks. The process is straight forward, and the team are always available to walk you through it. The option to refinance at any time is also great.

CON: The portal used had some minor glitches. I wasn't always notified of additional request for information.

If you have the income capacity and just don't have the full 20% deposit. This is such a great option. I can't recommend Sucasa enough!

05/11/2024

Hayley Cunneen

5.00/5.00

"A great experience with Sucasa"

A great experience with Sucasa. Loving our new home as first home buyers!

04/11/2024

Ben

5.00/5.00

"Sucasa were Amazing!"

Sucasa and the whole team were amazing. Mario was our specialist who guided and explained everything required to get our application processed.

We are incredibly grateful for Sucasa becoming an option when they did. Bucking the trend of the ‘big banks’ and offering products to those who have good incomes and solid careers, makes home ownership a real possibility - a reality we are now living.

At first, it almost seemed too good to be true. A provider that was willing to support those with a smaller deposit than the big banks. After a number of phone conversations with Adam and Mario, we were rest assured that the team and their mission at Sucasa was the real deal. A new trend that will hopefully be a catalyst for change with home loan lending amongst other financial institutes.

Thank you Sucasa and the whole team!

02/11/2024

Dhruv Sharma

5.00/5.00

"Great product, great service for first home buyers"

I’m very particular when it comes to reviews & feedback, and this one is totally worth making an effort for.

Team Sucasa! You guys have been amazing in terms of flexibility with loan options, and the overall experience has been so smooth so far.

As an ex-BCG consultant, I always have my due diligence hat on (you know, running everything through those analytical lenses), and Lauren has been an absolute gem with heaps of patience with that. She answered all my questions with patience and empathy—truly a star! Being my first home, I really appreciated how she handled my case with so much care, making sure I was informed every step of the way.

Also, I haven’t forgotten my first chat with Mario, where he took the time to break down the whole process in a way that actually made sense to my very “if-else” logic-driven brain. Loved that!

Just wanted to say a big thanks again for this and truly appreciate the work. 🙏

24/10/2024
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