"Good quality products and prompt…"

Good quality products and prompt delivery 🚚

"It’s so handy at times to shop from…"

It’s so handy at times to shop from your own home . It was a jumper I purchased and it arrived in time it was a gift for a friend .

"Qood quality, pretty jumpers"

Don't love everything Paco has in stock, but they're jumpers are usually pretty good, and certainly the ones I've bought have stood the test of time for quality. They don't ball, and wash really well, holding their shape.

"Beautiful dress"

Beautiful dress
Perfect fit
Great price
Thank you

"Quality"

The quality of the item was not as expected.

"I wanted to exchange 2 coats purchases…"

I wanted to exchange 2 coats purchases in Paco Nutgrove yesterday. It was a Sunday,we checked their website and closing time is 6pm.

When I got to the door at Paco Nutgrove,the door was locked and this was at 4:46pm - their website says they are open until 6pm. We could see a woman at the till. I waved to get her attention. But this woman just signaled at me as if saying they are already closed!

I lifted the bag I carry motioning to her I just want to exchanged these 2 coats and then I pointed at my wrist watch to remind her that it's only 4:46pm. But she just ignored me put her head down as if she was writing something.

I was upset because we travelled 25 kilometres just to get these coats changed! So I rang the store and funny enough this woman that ignored us at the door pick up the phone.

I explained to her on the phone that, I was outside and it was me knocking and I just wanted to swap the sizes. This woman told me that she was 'instructed by her Manager to close early due to the weather'! And I was trying to tell her, I travelled far in this weather in the car just to get to this Paco shop.

And that their website states they are open until 6pm and it's only 4:46pm! The woman replied, 'my Manager told me to closed at 4:45pm! Imagine 1 minute past what her Manager told her and she would not accept customer that paid nearly €200 for their coats!

And who's Manager would tell you to close at 4:45pm? If a Manager would tell you to close a bit early, would it not be fair and factual to say 'you close at 5pm and not 4:45pm?!

I told the woman on the phone 'compassion would go a long long way' I was at the door already just let me in, it would take me only few minutes! But this staff does not want business! We are very disappointed in this Paco Boutique in Nutgrove ! Bad business practice - I was a loyal customer! I would exchange these coats in Henry St branch and then would stay away from this shop!

Hope upper management would teach their staff that customer is somehow right - we pay for their wages and we keep your business running!

"Fast and efficient!"

Fast and efficient!

"The quality of the fleece leggings is…"

The quality of the fleece leggings is poor
No thick as I expected

"Good website"

Good website, fast delivery

"Love the tops I ordered,"

Love the tops I ordered,