"Absolutely delighted with my purchase"

Absolutely delighted with my purchase. Everything was delivered quickly and communication with TotsBots was very good. I have recommended them to friends.

"Forties skin…not tots bots"

Bought these to be used in my skincare routine.
Lovely and soft but still remove all trace of make up with my cleanser.

"Prompt delivery of the boxes."

Prompt delivery of the boxes.
Quality and cost of the wipes is really good.
I have enclosed samples of the wipes with a link to yourselves in my Birth Preparation Box and Hypnobirthing course complimentary bag.
If you could send me your flyer I can enclose them too.

"Slow with non-existent customer service."

They do not reply to email correspondence and have no way of communication with customers. I tried to get an update on an order after over a week with no dispatch notification as I wanted to now cancel. The next day I receive a dispatch notification and no further communication from TotBots. I had to send it back at my expense. The customer service is completely garbage and their service terrifically slow.

"Great service"

Exactly what I wanted at avery good price

"Great service and great products"

Great service and great products

"Big Package for starter."

The package of nappies and extras for a new to reusables customer is excellent. The quality is excellent and for the child a great improvement on scratchy throw away nappies. These were for my Great Granddaughter who had suffered terrible soreness from the throw away nappies, no matter how clean she was kept and what cream the GP prescribed. The rash has gone and having done the research, I now know that many children suffer from allergies to disposables. It was great to see these lovely colourful nappies on the line and a happy, pain free child. And the price was reduced. Thank you.

"Was sent an item that was not as…"

Was sent an item that was not as described on the website and therefore no use to me. There was no communication to let me know it was out of stock and an alternative was being sent. When I contacted customer service there was no apology, they did say I could return it for a refund to the packing slip address but this would be at my expense and it is a large item. They didn't let me know if the item I ordered would be back in stock, they also didn't respond to me pointing out that out of stock items are still for sale on their website so people are buying them not realising they will be sent alternatives without being informed. It's been a waste of my time and money. I will be returning the item but I don't trust I will receive my refund now as the service is poor.

"Lovely designs"

Lovely designs. Quick delivery. GreAt fit.

"Good follow up. The team emailed to check in on what…"

The team emailed to check in on what design i preferred when one of the dipes was oos. Delivery was completed soon after :) love the dipes.