Cloud Voice & Data Ltd

Electronics & Technology
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27 reviews
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Customer Reviews about

Cloud Voice & Data Ltd

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.m.hhh

1.00/5.00

"Experience bad"

Experience bad, rude, unprofessional, never recommend. Certainly not worth the expense, can't believe that you are trying to say you didn't do the work without a name.. you certainly did the work, you even came back to fix the fault

29/12/2023

customer

5.00/5.00

"Kaya goes above and beyond to be helpful"

Kaya has always been great at communicating with me.I’ve been a customer for a few years now. If I have a problem she always responds and keeps me updated with what is happening.
Kaya is polite, friendly and helpful. She definitely deserves full recognition for her service at Cloud Voice &Data. Thanks Kaya!

21/11/2023

Jim McCarthy

1.00/5.00

"The worst, inept and chaotic company - I've ever dealt with!"

This is the WORST most disorganised, chaotic and un-joined up company - I've ever dealt with. A catalogue of incompetence from the very beginning. Frankly astounded that this company have any good reviews? From the beginning in August 2022 with the attempts to put in a SOGEA line. It was ineptitude from then on. Broadband was always falling over and under performing. Mostly everyone I dealt with in the company. Got information wrong or were pretty hopeless. Including people like their "receptionist" (who was asleep and never returned calls). I was given WRONG prices for call costs. The director of CVD made a mutually agreed appointment to see me, to discuss the many and ongoing problems. I waited nearly an hour. He never bothered to turn up and with no apology. A so-called "marketing" manager joined at that time and was another very unhelpful individual. Bit aggy too. The incompetence runs from the top down. These people still sent me idiotic invoices and wrong billing, even after I had left for awhile. I wrote a much longer and more detailed appraisal. But Trust Pilot only allow a certain word count… If I could give no stars I would. The director actually emailed me - hassling me about my review as well? Obviously - has no objectivity or sense of professionalism whatsoever. I have kept these on file. As one can see clearly by their sore reply below. These people have no objectivity whatsoever. If they put in some effort into trying to satisfy my justified customer complaints. There would've been no need to give them a bad review. Plus there was absolutely no apology for missing the appointment - I only learnt about a week later - that he had Covid. Frankly good...FYI *** I get on great with the new company - Who provide a good service. They are genuinely decent people. Thanks - being wished best of luck by them is very sweet...

11/08/2023

Jacquie

5.00/5.00

"Excellent customer service"

From the moment we met with Simon Whitney we felt confident that CV&D would provide us with the service we were looking for from a local company. They offered assistance with the transfer from our previous providers to make it as smooth as possible. Communication with us has been fantastic & the system was installed without fuss, any problems were dealt with quickly by the polite installation engineer. Jimmy also helped us through this process & answered our queries promptly & with patience! Thanks also to Holly for the initial introduction. We look forward to working with all the team.

18/07/2023

St James CE Primary School

5.00/5.00

"Amazing , Honest, Perfect"

Amazing Customer service,
I must say Rob & Russell's are professional people who carry pride in representing Cloud Voice and data. Entire team are very professional including Fields manager & Operational manager. They are honest, to the point and spot on there delivery target.

Want to give 100% - Happy to do business with them.

25/04/2023

Andros Almshouse

5.00/5.00

"Outstanding Company"

Cloud Voice & Data were selected to upgrade our CCTV, add additional cameras, along with taking full control of our on-site IT.
They were extremely professional and thorough, making everything easy to understand and follow.
As a charity we would highly recommend them for all their knowledge and services.

04/01/2023

IT Support

5.00/5.00

"Going Above and Beyond!"

We have used Cloud Voice and Data on several occasions to advise, supply, install and set up numerous CCTV cameras around the College. Their professionalism and attention to detail is fantastic. The installation engineers ensure that the job is done right, often going above and beyond to ensure that cameras are located in exactly the right position. We wouldn't use anyone else!

24/08/2022

Rossi Distefano

5.00/5.00

"Great Support"

Recently had a large phone installed. Friendly and honest salesman who wasn't pushy. We had a some teething issues but with great support to get things solved quickly. Support team are always friendly and quick to respond to our request. Thanks

17/06/2022

Liz

5.00/5.00

"Friendly, professional, UK-based solutions provider"

The team have bowled me over with their friendly, personable and flexible approach. They have provided a very bespoke package for my business start-up with quality branded products, and I’m thrilled with the result so far. I wanted a low-cost solution initially, but something that could grow as my business grows. I migrated from another provider which felt impersonal, formulaic and too ‘salesy’ with overseas support. I’m glad I made the switch to a UK-based company and look forward to working with the team at Cloud Voice & Data for many years.

13/06/2022

adam spicer

5.00/5.00

"#1 Telephony/IT Company."

Cloud Voice & Data should be the first choice for any business when looking for a telephony/IT company.

We've embedded a number of projects and hardware solutions from Cloud Voice & Data and the implementation was seamless and pain free. Their engineers are a fountain of knowledge and masters of their field.

I cannot recommend them enough, we will be using them for many, many years to come.

06/06/2022
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