"Unseriöser Anbieter!"

Jottacloud hat in der letzten Zeit auf unverschämte Art und Weise meinen Altvertrag geändert, Leistungen gekürzt bzw. gestrichen und die Beiträge massiv erhöht. Nach einer Kontaktaufnahme bekommt man nur unverschämte, verlogene Rückantworten. So wurde mir unterstellt, ich habe den Änderungen zugestimmt, was aber nicht stimmt.

"I have been using Jottacloud for 14…"

I have been using Jottacloud for 14 days now replacing/supplementing OneDrive, and everything seems to work fine.
Still working with understanding the difference between Backup, Synch and Archive, but i think that it may just be a matter of getting used to the interface.

"Storfornøyd med tjenesten."

Jeg har lest gjennom reviews her fra andre, og jeg kjenner meg ikke igjen. Jeg har hatt Jottacloud ved flere anledninger, da jeg er sånn person som prøver mye forskjellig. Jeg skal ikke si at disse andre personenes opplevelser ikke er legitime, men jeg arbeider i IT, og jeg undrer meg om det ikke er andre ting som ligger bak rapporter om filer som forsvinner. Det faller på sin egen urimelighet at Jottacloud helt tilfeldig skal slette filer. Jeg har heller aldri opplevd det selv, så det bør ikke være noe folk bekymrer seg for i utgangspunktet. Prisen, for de av oss som var med fra tidlig av, har doblet seg. Men likevel, den er billigere enn de aller fleste andre lignende tjenester, så jeg vil heller si at Jottacloud i dag har priset seg mer realistisk i forhold til hva de leverer av tjenester.

Så for filer som forsvinner og pris, i det minste, kan jeg ikke si meg enig med de andre rapportene her. Det får de stå for selv, selvsagt.

Jeg har aldri hatt direkte problemer med Jottacloud annet enn år jeg skulle bytte konto. Hadde over 3tb jeg ville flytte til en annen konto, men det kunne de ikke assistere med. Sikkerhet er en av grunnene til det, så det må jeg bare leve med.

Ellers er jeg kjempefornøyd. Elsker at de har "archive" i tillegg til sync, og at sync ikke tvinger kataloger inn i deres system men heller kan "backes up" fra hvor de er.

Liker også hva de har gjort med photosbiten, og sync fra mobil. Selv om kanskje Google der er smidigere, eller Apples tilsvarende på iPhone er jottacloud en god konkurrent der.

"Gjør det man forventer av en backup tjeneste"

Bra app for backup av bilder, noenlunde likt Google Photos / Apple Photos m/minner "2 år siden" -- selvsagt ikke like polert, så Jottacloud er hovedsaklig en backuptjeneste; men appen fungerer flott til å bla gjennom bildene.

Grei pris, med familieabonnementet har man full oversikt over hvem som bruker hva av plass (i motsetning til iCloud hvor det er umulig å vite hva gigabytene går til).

Norsk bedrift, blir ikke bedre enn det.

"Har brukt Jotta i mange år"

Har brukt Jotta i mange år. Hver gang jeg har støtt på problemer og anklaget Jotta, så viser det seg å være min feil. Alltid fått raske svar og tilbakemeldinger.

"Been using Jottacloud for a while now…"

Been using Jottacloud for a while now and I'm really happy with it! It's straightforward to use, well-organized, and cheaper than many other cloud services.
The speed is just as good as OneDrive - files upload quickly and folder synchronization works without any hiccups. I had some upload issues when using Firefox with VPN, but figured out it was actually Firefox conflicting with my VPN settings, not Jottacloud's fault.

Customer service is surprisingly good - they help you in both Norwegian and English. I see some people complaining about response time but in my experience Jottacloud responds super quickly, I got a response from Jottacloud within a few hours.

All in all, a really solid cloud storage service that I can definitely recommend.

"Fungerer utmerket"

Fungerer helt utmerket og aldri hatt problemer. Eneste jeg savner er oversikt over filene i "arkiv" fra mappen på desktop

"Cloud not work / Bandwith limit"

Jottocaloud ist ein Fall für den Verbraucherschutz.
Ich habe eine Home Cloud Abo ohne Limitierung der Bandbreite.
Ich habe mindestens MBit Upload und 1GBit Download am Standort. Das wurde mit Okla Speedtest getestet.
Bereits nach den ersten Gigabytes reduziert Jottacloud den Transfer auf 776/Kbit. Es ist eindeutig Jotttcloud, da im Internet locker 200Mbit/sec zur Verfügung stehen.
Auf Nachfrage verwies man auf die Jottacloud App, die man anstatt des Browser nutzen sollte.
Auch diese bringt keinen Erfolg. Weiterhin eine Beschränkung, die der Produktbeschreibung einer unlimittierten Bandbreite widerspricht.
Mittlerweile hält man es nicht mal für nötig mir auf meine Beschwerde zu antworten, noch das Geld zurückzuzahlen.
Eine Anzeige wegen Betruges wäre der nächste Schritt.
Ich werde den Fall bei der Bundesnetzagentur melden.
Ich bin Diplomindformatiker udn weiss wovon ich rede.

Jottacloud kann ich nicht empfehlen.

For English customers ..
926 / 5.000
Jottocaloud is a case for consumer protection.
I have a home cloud subscription with no bandwidth limit.
I have at least MBit upload and 1GBit download at the location. This was tested with Okla Speedtest.
After the first few gigabytes, Jottacloud reduces the transfer to 776/Kbit. It is clearly Jotttcloud, as 200Mbit/sec are easily available on the Internet.
When asked, they referred to the Jottacloud app, which you should use instead of the browser.
This also doesn't work. There is still a restriction that contradicts the product description of unlimited bandwidth.
Now they don't even think it's necessary to answer my complaint or pay back the money.
A report for fraud would be the next step.
I will report the case to the Federal Network Agency.
I have a degree in computer science and I know what I'm talking about.

I cannot recommend Jottacloud.

// Update
I have 3 times contacted Jottacloud techsupport.
The techsupport has not the knowledge like me about internet and networking. I've studied computer science and the like to advise about things which make not really sense. Google, Strato etc. cloud works perfect.
Only Jottacloud don't work.
I sent them a network benmark.
At the end the last supporter has not answered about my critics. So i send a new mail again to support.
Now I only like to cancel and money back! I not like to pay for not delivered product. I tell this case als to the Federal Network Agency if they don't cancel and pay money back.
This is a worst support - and I don't like it.

Update 28.1. ** change stars to 2Stars **
In discussion with jottcloud I've got my money back so
I make the review 1 point better. Maybe, that they have not the best connection to EWE-Tel provider and if you have other provider Jottacloud is able to fullfill.

My Cloud-Advise: Use google drive - this is one of the fastest. I load my upload from 250Gbyte in only 3hours up!

"Zuverlässiger Cloud-Anbieter"

Zuverlässiger Cloud-Anbieter mit Servern in Norwegen. Also europäische Datenschutzrichtlinien. Preislich top, auch bei Bedarf von viel Speicher >5 TB. App und Webinterface wird kontinuierlich weiterentwickelt.

"Velocidad de subida penosa"

Velocidad de subida penosa. Por debajo de 5 Mbps
Soporte inexistente.
No merece la pena pagar a esta empresa