"Best customer service!"

We love our 16 wall yurt. It was a surprisingly easy install — over a long weekend.

But I REALLY, REALLY love the customer service. Our yurt experienced a major flood. I've never experienced such thoughtful, hyper-responsive customer service. They talked me through all the steps I needed to fix the yurt — until everything got thoroughly fixed. They went far above and beyond.

I highly recommend them.

"Great product and company"

Easy install. Solid materials. Great customer service.

"Freedom Yurt great short term rental!"

We bought our Freedom Yurt about 3 years ago and it’s still going strong! We use our yurt as a short term rental and our guest love it! Buy one today you won’t regret it, their communication through out the whole process was amazing!

"We received the best care and customer…"

We received the best care and customer service with Joe at freedom yurts. It felt as though I was getting help and advice from a friend or family member, he cared so much!

"Exceptional quality"

I am sending a separate, written review because this unit was so incredible.

"I am absolutely amazed"

I am absolutely amazed! In June my name was picked in Freedom Yurt Cabins’ drawing for a custom fire pit at the Tiny Home Show.
Cody was so helpful and patient as my wife and I chose the designs for the fire pit. We chose images that represent each of our children and one for the two of us.
On the Friday night just before Halloween, we had a visit from a very kind couple from Arkansas who had driven all day to personally deliver this BEAUTIFUL fire pit created by H&M Fabrication. It really is a piece of art.
My hat goes off to both Freedom Yurt Cabins and H&M Fabrication for this incredible fire pit. Thank you!

"Great people, service and product!"

My wife and I have ordered 4 yurt cabin packages from Freedom Yurt Cabins and we are very happy. The quality of the cabins themselves are great but the people and service are even better. There have been some mistakes along the way (which happens to all of us in business, no one is perfect) but the one thing I most appreciate is how these things have been handled. This is a company that genuinely tries to do the right thing. Ken, Scott and Joe have been really great to work with and I would highly recommend.

"Customer Service is the highlight of the company"

The overall customer service is the best that I have experienced with a retailer. The company’s willingness to listen to feedback and improve upon suggestions is rarely, if ever, found. The finished product is of excellent quality, and the areas in which it is lacking are continually being addressed and improved upon.

"Impressed and Grateful!"

Overall very happy with our 18 wall yurt cabin kit and quality of product purchased. The instructions were super easy to follow and it truly did get all assembled in 5 days. Very happy to have such a solid structure in a high alpine windy environment. More impressive than the structure itself is the team at Freedom Yurt Cabins. It is not often you find a company in this day and age with every employee that I have encountered having a genuine pride in what they do and in the product they provide to their customers. The structure is amazing but if you truly want to work with a company that cares about their product and customers it is the entire team at Freedom Yurt Cabins! From initial interest, to sale, to even accommodating a factory tour, to delivery, to installation and even after sale follow up they have been there the entire way. Truly impressive! Thank you!

"Beginning to End Great Experience"

From the moment I called with questions before I made a decision to purchase the large 18 panel yurt, I got superior service. The product is outstanding, I live in My yurt full-time and just love the openness of the space. Great quality materials and great customer service. Joe and Cody were always there to answer any questions I had, and I had many. It’s been easy to add accessories to my yurt because their website has a variety of options that have already been pre-designed for these yurt applications. I couldn’t be happier.