"Brilliant kit along with fantastic…"

Brilliant kit along with fantastic sales and tech support teams. Been using over 3 years and very impressed so far.
Keep it up orisec.

Regards Sutton Alarms.

"Always receive first class service from…"

Always receive first class service from Orisec, we've been using them for 5 years now, products are great and continuously developed, sales team are always friendly and on top of there game, Tech are quick and know there stuff if you need any assistance, a pleasure to deal with.

"Ryan from Orisec is an ex-installer and…"

Ryan from Orisec is an ex-installer and thus offers real life installer views on the equipment and how best it can be used in different applications. Orisec's products are varied and have a product for most installations. You just need to get to grips with the various devices and understand how to get the best from them in the real world.

"Easily the best alarm system we have…"

Easily the best alarm system we have had installed . Offers all the smart features and elderly care monitoring for my parents system on the same app. Easy to use menus and quick acting - highly recommend

"WORST CUSTOMER SERVICE EVER"

Some firms which manufacture and/or distribute security related systems have excellent after sales customer service. For example, the after sales customer service at RING DOORBELLS AND CAMERAS is absolutely first class. Similarly, HILOOK CAMERAS AND SECURITY SYSTEMS have an equally outstanding after sales service. On occasions, I have had cause to ring both of these companies and they are extremely helpful towards the consumer.

My experience of ORISEC ALARMS is just about as polar opposite as this as you could get. This company provide absolutely no support for the consumer. They only provide support for installers who instal their products.

For example, I recently telephoned ORISEC with a simple question about my alarm system. They refused to answer my simple question and told me to call out a registered engineer. So I had to call out the company who fitted my alarm system in the first place. The installer was unable to answer my question, so he rang ORISEC, who gave him instructions over the 'phone and the matter was sorted within about two minutes. Pathetic.

This is the worst customer service I have ever experienced and I would think carefully before buying an ORISEC ALARM, because if you need the slightest alteration to your alarm then you may have to call out an engineer which could be costly.

"I have had a Orisec system fitted which…"

I have had a Orisec system fitted which is a good system but I'm trying to purchase a new single door contact and it's almost impossible without paying £200 to have it supplied and fitted. Unfortunately I don't want to pay the above has it only a 2minute job which my partner could do

"Professional Installer"

Professional Installer - Orisec is the Creme de la creme of security systems. The most innovate and continually advancing/developing of all manufacturers. Proud to install

"Installer and End User"

As an installer of Orisec systems and an end user myself I can honestly say that these systems beat any other alarm system I have every tried. Very good installation process and nothing is too much trouble for tech support. As an end user the system is easy to use with very quick mobile notifications as a bonus.