"Flawless, Flawless, Absolutely Flawless"

I sent an email enquiring about the item and the postage as I needed it quickly. The response was super quick and super helpful!
The lady i dealt with did everything quickly and i ended up with my new deck 18 hours after my first inquiry....I could literally not ask for more!!
The deck is absolutely perfect too!

In summary, the best service I've ever had and the best deck I've ever had!
Thanks again and Happy Paddling

"Improvement impossible!"

Zet UK were really helpful the whole way through. I asked for a few more pictures of the product they got that back to me in less than an hour.
When I ordered the product they clarified that some information on the order form- that the boat was red not blue straightaway. When I realised I'd accidentally forgotten to change the size on the spraydeck so it was left as a small, I asked if they could change it and they did it straight away.
The delivery was quick, arriving second business day after ordering, delivery company gave lots of communication on the progress of the delivery so I know the hour when it would arrive, much better than usual "your delivery will arrive between 8am and 6 pm". Kayak and spraydeck were exactly as advertised and I'm really enjoying using them. Thank you Zet UK!

"Quick service of the best kayak on the market"

Great service!

From ordering the boat if in stock it arrives next day! And you even receive a text to let you know which hour it may arrive!

The boat is well wrapped and packaged. Allowing a swift and quick transaction from the order to the river!!!

"Excellent product, service & delivery!"

I'm incredibly happy with the service I recieved. I ordered a new kayak on Saturday. It was confirmed on the Monday (I believe the warehouse is closed on the weekend). Dispatched on Tuesday. Arrived on Wednesday, I even had a text message to let me know the boat would be delivered between 12:22-13:22 :-) I'm used to waiting longer than this for boats when ordered through shops, especially to get the colour I want! This is my second Zet boat. The plastic is really good at handling the abuse Dartmoor granite dishes out and the outfitting lasts incredibly well. Thank you Zet!

"Amazing as always"

Ordered on the Tuesday, efficiently over the phone received on the Thursday, just what I needed. Thank you Zet Team!

"Absolutely Outstanding."

Customer service is outstanding in every respect. I emailed Zet Uk expressing my interest on Sunday evening, i had a response form Bill 8:30 Monday morning answering all questions and contact information. You have a direct contact number you can ring (9-5). I placed my order Tuesday and had my boat delivered Thursday. Since i have ordered a spare bung and a few other bits and bobs, again an effortless order and 100% helpful. 10/10.

"Excellent service"

Asked about a discount and got it! The boat was with me 2 days after being ordered. Delivered at the time stated. Customer service top notch, the Raptor and spraydeck exactly as advertised. (superb)

"Great Service"

I live in the United States. I could not find a backband shortener for my Zet Kayak - even after contacting the primary Zet distributor in North America. I found one on the site of this U.K. business, Zet Kayaks UK. I bought it and they shipped it within a day. I received it in a little more than a week, which is great considering the distance (I am in California). Great service and a painless experience. Highly recommended.

"Excellent customer service"

I ordered a backband for my kayak and was unsure which size to use so they sent both sizes and a return envelope for the wrong one.

Can't get better customer service than that.

"excellent"

Very good service recommend to any kayker or person wanting to buy equipment as present for a kayker
Friendly and helpful staff indeed