"It was very close to the slopes and…"

It was very close to the slopes and walking distance to Fresh Market. Parking was easy...Needed a few things in the kitchen. The guests next to us could be heard easily through the connector door. Tried putting a towel down to dampen the conversation.

"We had a great stay"

We had a great stay. Some heavy footed tenants above us a couple of times but nothing obnoxious. All Seasons is doing a good job during the pandemic. Their check in system worked fine. Accommodations were very good.

"Awesome location and accommodations"

Awesome location and accommodations. Very nice, clean unit. No problems. Would definitely recommend and stay there again.

"The facilities were great"

The facilities were great! A large heated pool & hot tub was fantastic after skiing all day! The rooms were comfortable and the ski in ski out is the only way to go!

"The lodge isn't too bad but...."

The lodge isn't too bad but the room we were in was very outdated. The springs on the bed poked us all night long, the dishwasher sounded like it was about to break, the toilet barely flushed, and one of the sinks in the bathroom didn't work at all. I understand each room is privately owned, but I think there should be a standard for each room and they should be required to be kept up to date.

"The room was nice"

The room was nice, the location was great. The bed was pretty hard, that was my only complaint.

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Capri By The Sea

48 Reviews

Vacation Rentals, Property Management
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Social distancing enforced

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+115
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Suzanne A.
63

1/13/2021

To whom it may concern. I am writing to seek your assistance about a recent extremely frustrating experience I had with your resort .My Sister's and I had The misfortune of staying at your property from January 7th to January 11th. In room 1201we were not pleased and moved to room 501. During our stay we encountered a number of unsatisfactory service levels that I think you should know of and hopefully do something about. Currently under construction places definitely in need of a facelift due to no heating or air conditioning rooms were dirty and the furniture was tore up dirty linen on the bed. Heaters were provided to heat up the place and 10 fans to keep it cool. We got to the property at noon and didn't get into our room until 4 hours later why it took so long is beyond my comprehension. We hope you agree with us that this type of service is completely unacceptable at so many levels it is not the kind of treatment I would have expected since we paid $1,500 for our stay. Pictures of your property were misleading and false advertising we are very disappointed from this bitter experience. We would like to give you another chance and hear your thoughts about our complaints and the steps that you are willing to take to prevent such incidents in the future.

Regard, S. Alexander
Carla Garcia (reservation was under her name)
Felicia Moore Brown ( Birthday Girl traveled 12 hrs from Detroit)

"Great place to stay in a central…"

Great place to stay in a central location

"The Room and the Pool"

We got away for quick staycation for my Husband's Birthday. We have 3 kids and wanted to take them somewhere to swim. We booked a deluxe one bedroom. The building was under construction. I was emailed a "Guest Guide" that gave instructions on how to enter the building and check in. I also received a phone call from Randy who explained quickly how to check in. With the Guest Guide and the phone call it was very easy to check in and get to our room. We LOVED our room. It exceeded expectation. The big King bed. The Bunk beds were perfect for our kids. The kitchen and layout were perfect. We also LOVED the Pool and Hot tub. The pool was set at 90 degrees and felt awesome. My kids would've stayed in it all day. Overall very pleased. Will look into staying here again.

"Good overall value"

Good overall value