Doggy Treat Box

Vet Clinics and Pet Shops
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180 reviews
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Customer Reviews about

Doggy Treat Box

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Danielle

5.00/5.00

"Doggy treat box is amazing!!"

Doggy treat box is great value for money and our dog absolutely love their treats. The box easily lasts the month even with our large dog.

04/06/2022

Sam

1.00/5.00

"Cancelled my subscription"

Cancelled my subscription, still got charged. Sent an email asking for a refund and didn't get a response. A few weeks later the box arrived. I sent another email explaining I'd cancelled my subscription and received and email back basically saying "oh well you've received it now enjoy!". The reason I cancelled was because some of the treats made my dog very sick..

04/06/2022

Robyn Clancy

1.00/5.00

"Awful customer service, impossible to cancel"

I had doggy treat box for a few months and then decided to stop, even after stopping the subscription the money kept coming out of my bank (I also got the boxes, I just didn’t want them at that point).
After no response to my emails and help requests I decided to call them. A man answered, it sounded like he was in the middle of walking somewhere on the phone. He accused me of not sending help tickets as he was adamant all help requests were dealt with and after me giving the date and times of emails and repeating the steps I took to setup my account initially he made an excuse that he couldn’t hear me because of a baby crying in my background! And I’d have to submit another ticket to get a refund and stoppage.
I reluctantly did this and guess what? No reply! The only way I cancelled my subscription was by cancelling my bank card. The boxes themselves were good. However the customer service and difficulty with cancellations make this company one to avoid

04/06/2022

Julie

1.00/5.00

"Impossible to cancel subscriptions and…"

Impossible to cancel subscriptions and my dogs don't like them

02/06/2022

Mrs Pritchard

5.00/5.00

"We love the treat box"

We love the treat box, Bailey gets a huge selection with some left over for her friends. The quality is very good with some smaller pieces separately bagged which is helpful for trips out. I’m e not had any problems with packaging, deliveries or anything at all. I recommend the box to friends and family.

01/06/2022

Marie Hague

5.00/5.00

"Can't recommend enough"

Can't recommend enough, Bessie howls when we receive her treat box. She's so happy with all the natural treats she receives. Thanks so much to Lee and Luna

01/06/2022

D Jefferies

5.00/5.00

"Superb as always"

As always, first class service and product from Doggy Treat Box. Excellent value for money and my dog LOVES each box that arrives every month.

31/05/2022

staffydebs

4.00/5.00

"Dogs love it!"

Great box of natural, dried treats. It is a little frustrating that you pay for the next box as soon as you've received the previous one (normally 4 weeks from payment to delivery) but I do share one basic box between 5 dogs (that's all finances will allow!) so it's normally empty after two weeks 😂 which just makes the wait seem longer. Have recommended to all my dog mad pals 🤗

31/05/2022

carolyn white

5.00/5.00

"The first one arrived!!!!"

The first one arrived and my dog couldn’t contain her excitement! There is all sorts of things in there! I open the box and let her choose which one she wants, she looks forward to it every day. Great product, lovely packaging. Thank you doggy treat box xx

31/05/2022

Freddie Meek

1.00/5.00

"I didn't want to write this review…"

I didn't want to write this review because my experience with doggy treat box has been brilliant.But to recieve my April box in May because of some cock up and told I'd recieve my April and May box together was no good to me.That meant I had to go out and purchase treats for my dog through April.but I wasn't told it was only when I contacted them about it and I asked numerous times to be refunded and all I was told was my April box would arrive in May bad customer service so I've now cancelled my subscription not happy

31/05/2022
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