"Amazing customer service"

From start to finish the guys here have been superb. Not pushy and really knowledgable. We were recommended these by a few friends who have had various hot tubs off them over the years. The communication is excellent and when we had a few issues they are always sorted immediately. One of the main reasons we chose them was if there were any problems we needed someone to speak to.I have heard horror stories about people buying online and not getting support. The prices are spot on and always there if you need assistance. The hot tub is fantastic it’s brought us together again as a family and I can not recommend Leanne and the team enough.

"Absolutely fantastic company to deal…"

Absolutely fantastic company to deal with. I went to visit last year and they weren't pushy at all they showed us around a few Hot Tubs. We left and decided we wanted to proceed so they came and did a site visit completely free. I had the hot tub delivered the same week and the guys who came spent over 4 hours filling it up and showing how it all works. Fantastic 👏🏼

"Excellent"

Excellent, efficient and friendly service

"Love our hot tub 💕"

Right from day 1, we received excellent service. Stephen came to do a home visit Sunday afternoon as requested to check our layout for the tub. 10/10
I liaised with Leanne & Dawn throughout the week to ensure everything I needed would arrive that week, they were both professional & reassuring. 10/10
The 2 guys who delivered my tub again professional & very helpful. 10/10
I was given a briefing on the chemicals £ care for my new tub. 10/10
Leanne sent a message to ensure all was ok & that any worries or concerns I just needed to get in touch. 10/10
I would certainly recommend this company to anyone looking for a hot tub. We love ours. ♥️

"Really informative and knowledgeable…"

Really informative and knowledgeable advice. Delivery and installation service was excellent also.

"I would highly recommend Hot tub world"

I would highly recommend Hot tub world. Recently bought a hot tub from them.
From buying it to them delivering and installing it and explaining on how to get started. They were brilliant and excellent service.

"Excellent service as soon as we walked…"

Excellent service as soon as we walked into the showroom and right through to the installation of the hot tub. I cannot recommend Hot Tub World enough. Everything was made clear, including how much it would cost to run a hot tub and what we had to do to ensure a smooth installation. The site assessment was invaluable. Dawn in the showroom was very knowledgeable and helpful in enabling us to make the right choice. The guys who installed the tub were professional and thorough. Nothing was too much trouble. Leanne has given us really helpful after-sales advice. Overall- outstanding service.

"Really happy with our recent hottub…"

Really happy with our recent hottub installation.

Friendly and polite staff - nothing was too much for them.

Would recommend as they are a good local company. Piece of mind too, if you have a question or problem they are only on the end of the phone!

"Cannot sing their praises high enough!"

Cannot sing their praises high enough. Extremely knowledgeable & friendly staff, no pressure sale and extremely accommodating. Helped us buy the right hot tub for our needs. Great wet test facilities and communication re installation. Installation team were lovely, tidy workers and took their time to ensure the tub was set up in the correct position etc. Talk through with water treatments very thorough and couldn't do enough for us. Thank you sooooo much for making this exciting purchase stress free!

"Really pleased with our decision to buy…"

Really pleased with our decision to buy our tub from Hot Tub World. Staff in the showroom very knowledgeable about the various tubs, gave us plenty of time to discuss and decide without feeling pressured or rushed into making a decision. Site visit to look at access for delivery and then on delivery day the chaps made such a professional job of the delivery and getting the tub into place under our pergola and set up. Friendly, professional and gave just the right amount of information.
Thanks very much team!