"Good value and very helpful"

Good value and very helpful

"Fantastic service from Brad and Karen"

Fantastic service from Brad and Karen
I found this company online and thought I would give it a go as the prices were very good.
Brad took my order and I had a few questions around delivery and quantity which when I called up were answered straight away.i would recommend and will most certainly be using them again...thank you

"Excellent 5 stars"

Excellent 5 stars

"Great service a quality of product"

Great service a quality of product

"Excellent service, beautiful products and a friendly, professional approach."

It has been a great experience working with Karen and her team. We had a large terrace and pool surround to refurbish on multiple levels and Stone Traders worked with us and our builders to ensure the best results.
The service was friendly and very responsive and the delivery driver was equally helpful.
Exactly the kind of service you hope to get when you need the help of experts at what they do.

"Great product and helpful staff"

Great product and helpful staff. I have used their Indian sandstone paving and cobbles. The work looks lovely after installation. The staff, at West End, was always very helpful each time I visited them.

"Great customer service"

Great customer service, Good quality materials. Does the job perfectly and delivered on time. All good

"Good service"

Good service

"We use Stone Traders for ALL our Patio…"

We use Stone Traders for ALL our Patio needs. I never use anyone else. Deliveries always out on time, the drivers are fantastic. Always receive delivery timescale updates. The entire team are so helpful and a real pleasure to liaise with, they are so helpful a real nice bunch. They are informative, they help my customers directly when they come to visit the show area (Which is so fanatic and impressive to our customers)

I literally cant fault them in anyway and would HIGHLY recommend, I wouldn't go anywhere else.

"Loads of broken glass in my delivery!"

Giving 2 stars rather than 1 because the stone itself seems to be fine. However, our order arrived WITH A LOAD OF BROKEN GLASS IN IT!

When I contacted the company, they completely refused to take responsibility, saying that it must have happened during transportation, and even going so far as to suggest very rudely that we might have done it at our end!

They offered to replace the pallet, but our crew were working on a schedule and had to use the dangerous pallet that we had been sent, hence why I had paid extra for one day delivery. I asked if they would refund the delivery fee - not the whole order, just the delivery fee - which they refused, which I find pretty amazing.

A shout out to the delivery man himself who was very competent and kind, but these are NOT nice people to do business with. I have reported them to Trading Standards, and would recommend finding another stone seller.