"Disappointment "

At first, I thought the 3 pairs of trousers I purchased were super. However, after just one wash, the black pair has shrunk considerably and is now too short for me to wear. They were washed as per instructions but are now £55 thrown away.

"Excellent service"

Excellent service. Good communication and fast delivery. I returned the item on this occasion however returning was easy and the refund came promptly. I’ll be ordering again soon.

"Excellent service "

I sent an email as some trousers I wanted were out of stock online. I got a phone call only the next day to say they did have some stock and were posted out that day!
They couldn't be more helpful.

"Disappointing recent brochure "

I sadly found your recent range a disappointment. Jumpers are mainly 24 inches too short for me. No lovely soft cotton shirts l frequently purchased. Obvious increase in not natural fabric. More reasonable priced trousers not available in length 30. Other trousers horribly expensive. Result—no order. Go to White Stuff! D. Green

"Lovely cardigan. Excellent service."

I ordered a silk/cotton cardigan in the sale which was half price. Ordering was easy and delivery was quick. The cardigan is excellent quality and well made. I ordered my usual size and it fits perfectly. It was nicely folded and wrapped in tissue paper inside a plastic bag, which was then placed inside a tough paper bag. Delivered by Royal Mail and the parcel was left where I had asked for it to be left. Very good service all round and I love my cardigan!

"Excellent company"

I have bought 3 items from Bella di Notte this year.
Free delivery
and within 3 days has been my experience.
Free returns
The items were all excellent quality and sizes good.
I had to return one item as it didn’t suit me, and it was refunded within a week even though they say it can take longer.
If an item sells out quickly, they ask you to register your interest if they are going to get further stock.
I have found them an excellent company.

"I ordered a sweatshirt in the sale"

I ordered a sweatshirt in the sale. The following day I had a call from a very helpful lady who said there was only one left in my size but it had a small mark on the back. If I liked I could have a refund or an extra 20% off (if I wasn't happy having seen the mark I could always return it). I decided to have it delivered anyway and am so pleased I did - the sweatshirt is lovely and the mark is negligible; I might not even have noticed it if I hadn't been told. This is excellent service and I believe many companies wouldn't even have mentioned the mark.

"Bella di Notte……wonderful!"

How found Belle di Notte to be a company with excellent service and products to match.
I struggle to find trousers that fit and look good without having to resort to having them altered, a miracle for me!
They have a wide range of clothing in differing price brackets which is so helpful in this current economic downturn. Look good and not break the bank, fabulous!

"Great service"

I have placed a few orders with multiple items (different sizes) and returned what I didn’t want, returns are free and I’m impressed with the speed of Refund notification. Other companies take note. Quality of items also excellent.

"Not great customer services"

A cotton jumper for Spring/Summer which was on their website disappeared. I called the store to ask whether it had been discounted and was told they had one size 8 left and it was still full price.
I decided to call back and asked if they would be prepared to sell it to me at a discounted price as it was the last one they had.
They refused as apparently they were keeping hold of it until next Spring 2024 to add to the new stock coming in then!
Not only have Bella Di Notte turned down a sale today, but their future customers will purchasing a jumper next Spring that is more that 6 months old.
I will now be making my purchase elsewhere.