"Signed up last night deposited £10 and…"

Signed up last night deposited £10 and then my account was closed.
Tried the live chat but was waiting for over 30 minutes and was still position 1. Tried live chat again this morning and got through.
Was told that they wanted bank statements/payslips ect.
The site is a complete joke.
After saying I am not giving out personal information up on joining the site and it never asked for it while registering or before I deposited I then asked for my £10 back. They did say they have sent it back but will take 3-5 working days.
This chat also took over 30 minutes to resolve although it wasn’t a particularly long chat. It seems to me like it takes them a millennium just to solve a simple issue. A huge amount of work needed on this site. They should make sure it dose all its checks before you deposit as well. There’s no point telling us there regulations ect and expect us to be okay after we have deposited to then be asked for personal information. I then felt to say well tour site regulations are shoot for me.

"Absolute joke of a site"

Absolute joke of a site, sites been down for 2 hours reading all the reviews it’s a shambles how haven’t they fixed this issue? Worst casino site I’ve used. Currently have funds into my account so I best be able to access these soon or I’ll be seeking legal aid for theft

"Honestly"

Honestly, I can't cope, I top up, page goes down, I try to get back on, page gone or owner removed page. Finally it let's me on, page then goes down. This has to be the worse site I have ever played on. The site does not stay up for longer than 5 minutes. It has done it for last 2 weeks. Soon as try or manage to deposit site goes down. Finally comes back get to log on a game. Site goes down. Sort it out

"Great casino"

Great casino! After reading all
These bad reviews I’m quite shocked. I have never had a problem with regal wins, they pay out so fast usually within the next 30mins, I have entered plenty of promos with them and have won a few Amazon vouchers and even a robot hoover!
Sometimes the payouts aren’t great but I still enjoy playing and have some pretty big wins before. All paid out instantly.

"Won't you believe"

Won't you believe, i just join regalwins these week,this is the first time i gamble with this casino,i was playing roulette,i don't know i am lucky or not, when my balances at around £4300 something very strange happen in front of me, Firsty i have three or four continue void games, so in this case it is the time to ckeck out with my winning,but i saw my £4300 figure keep changing ( the figure was going down) untill it stop at £1300,I was wonder i didn't asked for bonus in the beginning ( because I know bonus have so much condition to pay out,so i refuse every bonus when i play).
I speak with the support team , they didn't give me a good explaination,just say it happen because of the bonus,i said to him,i didn't ask for bonus,the answer is even I didn't ask for,the bonus will automatic kick in ( what a funny answer),so i think i won't get a solution , so i call again try to speak another operator with a better explain,unfortunately,it was same one i spoke to,but this time he said because of the void games ,they refund to me etc ( void games means no bet ,refund to me is reasonable ) finally ,i better go to my account to ckeck my records, its amazing, i found the last 3 or 4 void games is not the last game , I got a few big bets games follow (total bets around £3000 lost bets which i haven't done. that's why £4300 down to £1300. I didn't speak with them again ,don't you think will i get the money back from them,the withdraw £1300 have a record of fastest paid out,within hours,no proof they asked for.

"Im new to this site however when i…"

Im new to this site however when i deposited for second time the site froze i couldn't gain access i even emailed them but got no reply after a few days today i managed to log in successfuly, my £5 i deposited few days ago was showing on my balance anyway i played deal or no deal and couldn't believe i won £50, £45 of which I withdrew to my bank account the only downfall was it charged me £5 for transferring my own money something they've never mentioned before, after reading the reviews i hope i receive my winnings

"Don't use they took £200 out of my…"

Don't use they took £200 out of my account and said I deposited it daylight robbery how many other accounts have they robbed. I feel sickened that they did this while I was playing, I had £34 in my balance there was a technical problem on their side when it sorted itself I had £234 so I thought I had a win, lost it all when I went in to deposit again it said I didn't have funds so I checked my bank it was empty, customer service was pretty rude with me saying I made the deposits, which I didnt, but you know what I'm still happy won't be using this site anymore please keep a check on your bank you just don't know when they will strike, great job you have guys robbing people, karma is sweet.

"DO NOT SIGN UP STAY CLEAR"

After signing up they had no qualms about me depositing £70 playing a specific game I then won on a bonus at which point they suspended my account before it could be credifed to my remaining balance, after a 45 minute live chat of which I have screenshots of admitting liability of which my legal representative now has of which I warned would happen, they asked for front and back of bank card over an unsecured network no reputable casino would ask for this none of my online accounts have ever asked this, they have closed my account with my own remaining balance my money, I have instructed my legal representation to now go ahead and the GC have been informed, be warned this site will fraudulently withhold your own money I'm just lucky the agent I spoke to wasn't to clever in their responses when questioned, the amount of money isn't the issue and I fully accept loses in safe gambling its gblimg after all and one should prepare for loss but the issue is having your own money withheld an account closed and winnings kept with no explanation other than send me a picture of your bank card front and back, who even asks that? I'll have my day and hopefully the GC will shut these crooks down

"Fun to play but no cash out"

The is cash game is just like the rest of so called cash out money. Only to find out when you get to nineties ( I’m at $92.10); you cannot get any more cash money wins. Nor be it the smash piggy bank, dice rolling bonus game or the main playing game(s). I have been playing over an week and half and have not seen any cash money win. I have over 10.2M and getting to the required coin cash out; which might take a while seeing I’m only getting 1K to 3K win. Also there lots and I mean lots of ads to watch (their money makers). One more thing if you write bad review; like this review, this review like others will not go out for reviewing to other players. Because this company will delete it so their reviews will look greater than actual ratings. These comments are my own playing experience while playing.

"Helpful customer service"

Helpful customer service, fast payouts and good games, love the choice of slot machines.