"Great follow-thru service"

Ordered a full engine rebuild kit, got package really quick. Didn't thoroughly check inventory for month or so, and realized they gave me duplicate bottom end kits and not top end or head gaskets. Contacted them, and they sent out correct parts the next day and sent me a return label for duplicates, with no costs to me(competition doesn't give this kinda service). And when head gaskets got lost by UPS, little power shop was quick to fix that too. Top notch service, far better than say... xtreme diesel performance who I will never touch again. Little Power Shop will have all my future business.

"Don't trust them to give you a Core Credit."

UPDATE: Shortly after posting the negative review, they contacted me via telephone. They apologized, and very quickly sent my core charge refund. I’m thankful they resolved the issue.
ORIGINAL POST: Bought a set of injectors from them, that had a core charge. We sent back the cores. They never credited us for the core. After many phone conversations, which they assured me the credit would be processed - they got to the point of not returning my phone calls. This was over two years ago, but just realized that I should warn others of the way they will basically steal money from you. We actually bought from them quite a few other times without any problem at all. However, this time cost us $1400. We will never buy from them again.

"Shipping took a little bit longer than…"

Shipping took a little bit longer than I expected because part of the kit ordered wasn't in stockI guess. The kit did show up but I wish they would have let me know about the delay.

"Ordered a rebuild kit for my Cummins"

I needed a rebuild kit for Cummins engine and the prices were the best I found. Everything seems to be really good quality.

"DON'T BUY FROM THESE GUYS!!"

Put in an order for a programmer and additive on 4/22. Spent over $450. It is now 5/9, still no tracking number, no reply to my emails and messages, no answer to my calls, nothing. Its like they disappeared off of the face of the earth after they got my money. When you call it just says they are closed on both phone numbers. It has done this all day everyday since I ordered. I think several other reviews had this same thing happen. These guys are frauds and need shutdown! Like the title says, save yourself a headache and don't buy from them.

"DO NOT BUY FROM THEM"

We recently purchased some part for our truck from them. The online order status just says waiting fulfillment , it has been over a week. We have tried emailing them with no response! We have tried call them and all we get is a machine recording that first said they were closed. Then the next day it said they were closed but to email them. They will only take your money and not send you the stuff, and you will not be able to reach them. If there were no star review I would give them no stars! Very bad customer service! If you are not going to comply with your shipping policies, why even bother selling online!

"Bought two turbos and never received my…"

Bought two turbos and never received my deposit back and it's been 8 to 9 months. Will not do business with until this has been corrected.

"Five Stars!"

Very friendly service! They were so extremely helpful, got our vehicle in quickly, and finished the necessary repairs within a day. They were very professional. I would definitely go back here again!

"The customer service was terrible"

The customer service was terrible! I understand things happen in transit with shipping but to put the blame on UPS not notifying them of a damaged product then to tell us a new oil pump would be shipped out on Thursday 8/9 and we would have it by Monday 8/13 then to get it the following Thursday 8/16 is unacceptable! Remind you I placed this order on 8/2!! When the oil pump was delivered with a packaged date of Tuesday 8/14 after I sent an email asking where my oil pump was they told me it wasn’t sent 2nd day air and they would get me a tracking number, I had to ask twice for my tracking number and finally got it the day my package arrived. When my package arrived it was labeled 2nd day Air... so I’m quiet confused as I was being told one thing but it appears someone dropped the ball in getting my oil pump shipped out on 8/9 when a phone call and email was sent! Then I’m still waiting for a refund for shipping cost to be told to call next week if I don’t see the refund on my card!! Lack of trust, follow up and customer service at this point will make me not purchase from your company again!

"John Anderson was very helpful and…"

John Anderson was very helpful and great to deal with!!