Hilotherm

Health & Medical
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28 reviews
Overall Rating
Customer Reviews about

Hilotherm

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Thowhid Sobhani

5.00/5.00

"Very happy with product & service"

I was initially in two minds of getting a Hilotherm device, weighing up the cost, benefits of it and trying to see different alternatives. After doing some research, of people on social media platforms etc. I was very happy I took the plunge and ended up getting one. For me it was a life saver, I ended up getting it for 4 weeks in total, it helped massively with pain tolerance and comfort. It fit snug and you can adjust it to fit accordingly, I think 3 weeks for me would’ve been perfect but rather be safe than sorry. I would highly recommend it, it may look tad bit costly but genuinely there’s not a price you can put for comfort, pain management and also helping with the swelling. I don’t know what I would’ve done without it. Would recommend highly, communication with the company was easy, they are very informative and helpful. My only “note for improvement” would be the straps I found after a lot of use, adjusting etc. started getting loose towards the end but then again I did get it for 4 weeks so did getting excessive use. Think spare straps would’ve been beneficial but overall I can’t complain and thankful for how it helped me through my initial stages to recovery.

25/02/2025

kalmacca

5.00/5.00

"Great product "

There was a part missing from the mask preventing use of the device initially but it was replaced swiftly and I couldn’t recommend the device more to aid recovery and swelling from jaw surgery

12/02/2025

Lucy Fenn

5.00/5.00

"Highly recommend Hilotherm"

Highly recommend Hilotherm! The machine provided me with great and immediate relief after my Jaw surgery. The whole process was very easy, the machine arrived in time so it was waiting for me when I came home from hospital. The instructions were easy to follow and the machine was easy to set up. I hired the mask which was unused in the end as the hospital provided me with my own - I wasn’t expecting a refund but the team provided me one! I wouldn’t hesitate to use again!

11/02/2025

Elin Mayes

5.00/5.00

"Excellent service.veryveasy to order "

Excellent service.veryveasy to order
Delivery was on time .the machine had very clear instructions and was very easy to use.it has provided excellent comfort and pain relief when needed

03/01/2025

Sarah

5.00/5.00

"Highly recommend equipment and company"

Equipment arrived as promised, easy to set up and helped my daughter with recovery from Jaw surgery. We took home from hospital the cuff but ordered a spare in case. New cuff was not used and returned , deposit and cuff refunded on day machine was returned. Highly recommond this company and equipment.

21/11/2024

David Cousins

5.00/5.00

"Great service"

Great service, machine arrived on time and helped me immensely through my recovery. Would definitely use again.

19/11/2024

S Whatley

5.00/5.00

"Excellent service and equipment "

The company were extremely helpful after I made an error with my online order. The machine has been excellent and fantastic value for money. Machine was in perfect condition and easy to use.
Thank you

11/11/2024

Rosanne

5.00/5.00

"Excellent service and communication"

Excellent service and communication. The device definitely helped the recovery after significant jaw and chin surgery.

01/11/2024

Anna Jolly

5.00/5.00

"Excellent service"

Excellent service, super-efficient. I didn’t need any painkillers after 4 hours of major dental surgery, just the hilotherm mask and a range of natural supplements recommended by my dentist. Highly recommend Hilotherm.

30/10/2024

Mike B

5.00/5.00

"Rented the machine to help with my…"

Rented the machine to help with my mum’s recovery after a knee replacement. It helped with the pain relief. Hilotherm were very easy to deal with, quick to respond when we requested a weeks extension to the original term and the delivery and collection were arranged as agreed. Would recommend.

24/10/2024
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