"Poor customer service they do not get…"

Poor customer service they do not get back in touch with you and the return policy is up the behind they need to come better than this that means the merchandise is poor quality.. I need to change the return policy

"This is the first time I purchased from…"

This is the first time I purchased from Snow City. I order outdoor panels and tie backs for a patio. The ordering process was easy and my shipment was sent quickly. I received my order in less than 5 business days from the time the order was placed. One item was missing from my shipment but this was quickly addressed and the item was sent out immediately. The curtains look great! I already plan to purchase more panels and tie backs for my patio!

"Excellent Product"

The product is well made and very soft to the touch. I will work well on our pergola. Highly recommend.

"On time, but minor issue, but resolved quickly"

Product arrived on time, but 9-10 were correct, and one was wrong size I ordered. Contacted SnowCity and the response was quick and resolved the issue just as fast. Product has good qualities from material, to craftsmanship. No issue so far, hope to get many years out of this product.

"We ordered teal curtains for our patio…"

We ordered teal curtains for our patio they are very beautiful we are very happy with them and the tie backs are teal cute too thank you Mary nd Bryan

"I got a good water curtain from snow…"

I got a good waterproof curtain from snowcityshop.
Love the fabric. Much thicker then expected. Love the color too.
Outdoor Waterproof Grommet Top and Bottom Curtains, 1 Pcs Greyish White / W52in * L108in

"BUY A DIFFERENT BRAND"

We bought our curtains in May of last year (10months) and almost all of the curtains are losing the plastic rings that hold them on the curtain rod. We have contacted Snowcity multiple times and they refuse to do anything about it. They didn't even offer a discount to buy new ones. NOTHING. They said the 45-day return window is the warranty period. Absolutely terrible that we spend around $200 and they don't even last a year. Horrible customer service. BUY A DIFFERENT BRAND

"I purchased the Blue and they are…"

I purchased the Blue and they are already horribly faded. How does an outdoor curtain fade? Has anyone else had this experience? I’m waiting for the company to contact me.

"BAD CUSTOMER SERVICE"

I ordered 4 custom panels and 2 were wrong, they said it was my mistake and they will not refund my money. BAD customer service with Lynn at the company, i have filed a complaint with the better business bureau on this company and saw that they have many other complaints filed.

"Excellent Waterproof Outdoor Curtains"

Excellent Waterproof outdoor curtains! I bought a pair to control the wind-driven snow and rain in my side yard. Worked perfectly! They held up under 60 MPH winds without a single snag. My cats LOVE to lay in the lee of these curtains during a storm, rather than go into their heated cat houses out in the garage. I will be ordering more once I frame an area to block the view of my pool from the street. LOVE these curtains!!