"Layla was a treat to talk to made me…"

Layla was a treat to talk to made me feel relaxed and made things clear and easy to understand.

"Simple as"

Wow, made things easy and simple to understand was incredibly patient with me. Thank you Sami

"Summit was very helpful with my case"

Sammi was very helpful with my case. I now feel that we are proceeding forward.
Thank you Sammi

"really pleasant & helpful"

Kris was really pleasant & helpful , thank you for your help & hope I for a good outcome.

"Top class service."

Been excellent from start to finish.
Communication first class and I was always kept up to date with what was happening with my claim.

"Layla was very helpfull even though she…"

Layla was very helpfull even though she was not feeling well. She has explained in detail how the process works and also given a realistic expected completion date.

"Good communicaton skills."

Dealt with one of your colleagues who was very knowledgeable and polite and was able to advise in easy terms that I was able to understand. No jargon.

"Excellent service from Kris"

Excellent service from Kris, totally understanding and very professional, I feel very confident that if its possible Kris will achieve it, thanks

"Thank you Kris"

Thank you Kris for taking the time to clarify the process and answer my many questions and provide reassurance. I look forward to working through the case with you

"Had a phone call with Layla who…"

Had a phone call with Layla who explained everything I needed to send and how the claim would work