Cunninghams Epos Group

Electronics & Technology
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28 reviews
Overall Rating
Customer Reviews about

Cunninghams Epos Group

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Nicola Hardy

5.00/5.00

"I have recommended this company"

I have recommended this company. You are always very helpful.

15/04/2019

Hastings Hotels

5.00/5.00

"Pixel point Guru"

Steve Retallick is extremely knowledgable on Pixel point. His experience coupled with his customer service is amazing. He is a true asset to the company.

13/04/2019

Michael

5.00/5.00

"Great support given by Shaun today"

Great support given by Shaun today, we had some difficult issues with one of our tills, but Shaun spent the time systematically filtering through the system to find the problem, not only that but had the time to explain what he was doing and why, very polite in his manner and understanding that I had limited experience with the programme, we work with Cunninghams Epos Group a lot but Shaun really exceeded expectations by his commitment to get us back up and running for our up coming busy period,

Thank you very much

Michael
General manager

12/04/2019

MR AIDAN COUGHLAN

5.00/5.00

"Great support."

Very helpful support by Trevor Harris on their support desk .

12/04/2019

Bjs Bingo

5.00/5.00

"Excellent remote support"

Excellent remote support, actions issues and queries quickly and professionally. Dealt with Trevor Davis on the support desk numerous times, he shows a strong knowledge of the software package and customer empathy

12/04/2019

customer

5.00/5.00

"Trevor Davies does a excellent job"

Trevor Davies does a excellent job, any request is done instantly without any issue.

11/04/2019

customer

4.00/5.00

"Good company, Great support."

Good company, great support. The support centre always seems to be able to sort an issues I have. Trevor Davis from support always goes above and beyond when sorting any issues.

The Epos system itself is good, can be a little confusing trying to find certain reports but a call to the support centre generally helps.

11/04/2019

customer

5.00/5.00

"Excellent service"

Excellent service, helpful staff

11/04/2019

Beth

4.00/5.00

"Great customer service"

We have been using Cunninghams Epos Group for our EPOS system for a number of years now. They regularly revise their product to make improvements for the end user and to keep it current. I have found their support engineers to be very helpful - it's not often that I remember the names of people on the other end of a helpline, but in this case I can definitely recommend Trevor Davis. As well as fixing the problem, he always takes the time to explain what he has done so that I can better understand and use the system better. He seems to really care about delivering great customer service, which you don't often find on the end of a helpline nowadays.

11/04/2019

andreas

5.00/5.00

"Andreas of Chelsea Green"

Cunninghams Epos have been a fantastic company to work with.
Their commitment to great technical solutions and service levels that are unrivalled make them in my opinion the best in the business

11/04/2019
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