"Goods delivered as promised"

Goods delivered as promised. Helpful phone all about an issue with the pump I ordered. Good service all round

"Friendly helpful service"

Friendly helpful service

"Oase Pondovac 4"

Hi, The Oase Pondovac 4 was advertised with a 2-5 working day delivery. When this timeframe was exceeded I called to get an update on delivery. I spoke to Miles who investigated the delivery status and to his credit was completely transparent about the fact the item was not in stock and had to be ordered from the manufacturer. He was extremely helpful and promised to arrange delivery on a day when I could be available to receive it and he followed through on this commitment. The lesson here is for Pondsuperstores to ensure their advertised lead times are correct to avoid customer expectations not being met. The product itself is doing an excellent job.

"Product dispatched promptly and works…"

Product dispatched promptly and works great. Only problem was with delivery courier ParcelForce who cancelled delivery at last minute via text message and then I couldn’t get item for another 3 days.

"Excellent service "

I was kept well advised on the progress of my parcels journey which arrived in good condition and aim the time slot allocated.

"Excellent value and excellent service!"

Excellent value and excellent service!

"Ordered and delivered on time"

Ordered and delivered on time, would use this company again.

" pond plant"

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The plant i ordered was in great order when it got to me and very well protected while in transit' it is growing well

"Prompt fulfilment of my order"

Prompt fulfilment of my order

"Excellent service"

Excellent service, products and prices. Their offers are very good and can save you lots of money.