E4electricals

Electronics & Technology
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230 reviews
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E4electricals

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Raymond Ashley

1.00/5.00

"I ordered a dji mini 2 drone ."

I ordered a dji mini 2 drone .
On the 9th of November
Order number 7105
Then I received an email saying my order has been cancelled but I have not received my money back.


09/12/2024

chris wilson

1.00/5.00

" Drone "

I ordered a drone and they said they would process it and then they cancelled my order and said I would get refund which i still not received.

15/11/2024

Nik

1.00/5.00

"E4Electricals: Frustrating Experience with E4Electricals – Proceed with Caution"

I am writing this review to share my unfortunate experience with E4Electricals and to warn potential customers. I placed two separate orders with this company, and both were unexpectedly canceled due to a lack of stock. This was incredibly disappointing, as I was counting on receiving these products in a timely manner.

The real issue began after the cancellation. Despite repeated attempts to contact E4Electricals, I have yet to receive any response to my emails. It has been weeks now, and I am still waiting for my refund of £200. The lack of communication from the company is concerning and frustrating, leaving me feeling helpless and ignored.

E-commerce is competitive, and customer service is crucial to maintaining a positive reputation. Unfortunately, E4Electricals has failed to deliver on both product availability and customer support.

I strongly advise anyone considering making a purchase from E4Electricals to think twice. Based on my experience, it seems there are significant issues with stock management and customer service that need addressing. Until these matters are resolved, I recommend shopping elsewhere to avoid the stress and inconvenience I have been through.

Hopefully, this review can help others avoid a similar experience. I remain hopeful that E4Electricals will eventually address my concerns and issue the refund I am owed. Once resolved, I will happily update this review.

15/11/2024

Yousef Jaber

1.00/5.00

"SCAM"

SCAMM
It has been over 2 weeks for my “next day delivery” order, now I’m getting no reply on emails, phone number is out of service.

And I checked their company registration, they have filed to “dissolve” the company.

STAY AWAY, DEFINITE SCAM

14/11/2024

Richard Myers

1.00/5.00

"SCAM!!! I ordered a product that they told me…"

I ordered a product that they told me in emakl that they had stock of. 2 weeks pass, then all of a sudden after no contact they say we don't have one.

This company is a scam. Do not use this place.

04/11/2024

L. Hinchcliffe

2.00/5.00

"Good at sales but terrible at customer service"

I bought a heater about a year ago from e4electricals.com because the company had good reviews and the price was the best I could find. I can't fault them for their original service in sending out the heater but their customer service now leaves much to be desired.

The heater recently started to emit a burning smell everytime I switched it on. As it was under a two-year warranty I contacted the manufacturer Igenix. They told me to contact the retailer to arrange an exchange through them.

E4electrical's website says to contact them via e-mail or phone for a returns number so that's what I did. I e-mailed two different addresses and when I got no reply I phoned them but all I got was an answerphone message that said nobody could take my call and I couldn't leave a message.

So I got back in touch with Igenix and asked them if there was anything they could do and they were brilliant. Within a week I had my replacement heater so thank you Igenix!

I don't know what's going on with e4electricals. I can see from their facebook page that someone else had a similar experience when trying to contact them so anyone considering buying anything from them, just be careful.

24/02/2014

John Quinn

5.00/5.00

"Did what it said on the tin"

On time and the price was easily the best I could find on the web. The £5 delivery charge was fare!

30/11/2013

Mr David Arlette

3.00/5.00

"A bit of a puzzle"

The first time I ordered from E4e I was gobsmacked at the speed of delivery and despite receiving no reply from their phone number I was supplied with a tracking facility almost immediately. Full marks! This time perhaps I made the mistake of ordering on a weekend because so far I have received only a basic acknowledgement of my order. No replies to my emails but got a 'read receipt' and again no replies to telephone. Four days after placing a £200+ order I am still in the dark. Paid with Paypal so no worries there but the difference in experiences is at the least 'puzzling'! They should learn - Good Prices are not much use without Good Information!

06/11/2013

Stuart Hamilton

5.00/5.00

"Best price, fast delivery"

Very impressed with the price of my LG television. No fuss, delivered next day, spot on. I will certainly look her for future purchases. Highly recommended to friends and family

31/05/2013

Joanne

5.00/5.00

"Great Value. Quick Delivery."

Bought a vax vacuum cleaner from E4electricals. They were the cheapest price I could find. Seven days from ordering to delivery. Great, very pleased.

30/05/2013
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