Mr Nutcase

Electronics & Technology
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188 reviews
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Customer Reviews about

Mr Nutcase

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Justin Bryant

1.00/5.00

"No communication whatsoever from company after they billed my card and sent a receipt to my email."

I was billed on 4/23/2016 and sent a confirmation email. My credit card was charged the same day. I have not heard from the company since the purchase.
I reached out via facebook message 2 days ago and immediately received a message back informing me that they would contact me within 4-5 business hours. Still waiting. I just barley sent an email and the same response was immediately sent to my inbox.

I am worrying that this may be a scam site or front and will soon take things up with my credit card company to get the funds back.

04/05/2016

Nairne Hale

1.00/5.00

"Awful company do not use!"

After spending £20 on a phone case the last thing I expect is to have to wait 18 days for my case to turn up. One did turn up within 4 days but it was the wrong case, I emailed the team to see what they could do but they were useless! I also tried the phone line but it just rings until you are cut off!

20/04/2016

John

1.00/5.00

"Poor Customer Service"

I ordered a case on 5th April, which as of today (18th April) has not been received. I have tried e-mailing the customer service department, and despite receiving an automatic reply telling me that my query would be answered within 4 hours on 13th April, I have still not received a call back. I have tried sending messages via twitter but to no avail, and tried calling but the phones just rings out.

18/04/2016

Steve

5.00/5.00

"Great product"

My phone case has excellent print quality, a very good fit and dispatched quickly too.

16/04/2016

Lizz

3.00/5.00

"Okay"

Ordered a few days ago and did not receive any info about how long it would take to arrive. Quite frustrating as I ordered it as a birthday present and have no idea whether it will come in time :/

03/04/2016

Jonny Swindells

2.00/5.00

"Dark"

The phone case seems good quality and the picture is decent but the picture is really really dark compared to the image I submitted! Really ruins it :/

01/04/2016

Lewis Harrington

1.00/5.00

"Poor Organisation"

I ordered a iPhone 6s case for my girlfriend a week ago for Easter and the case is still yet to arrive a day before Easter and I also did not receive a confirmation so luckily I took a photo of my order number and details for evidence, please get back to me asap as your company has really let me down.

26/03/2016

Kimberley Gordon

3.00/5.00

"Design not what I wanted!!"

I designed a mirror yesterday, however when I purchased it it was not the same as what I designed, can we please resolve this before you send out the wrong case? Have contacted you via email, Twitter and PayPal, need a reply thank you #66565

12/03/2016

Jordan Revie

1.00/5.00

"Bad quality"

The picture on the case is a terrible quality , not worth the money at all , wouldn't recommend, not happy with it at all.

10/03/2016

Jordan Bryant

3.00/5.00

"Possible website compatibility issue"

Product that I received was of great quality and processed within days.

However I placed my order using an iPhone and I tried to order a leather case by clicking on the correct icon. When it got to the final page i noticed that the price was that of a normal case and not leather. I went back and did the design again from scratch but still got the same result. The product I received was plastic, not leather. Therefore I can only presume that the website wasn't compatible with mobiles fully as although I was pushing leather case it was defaulting to plastic.

03/02/2016
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