"Incredible place with the kindest staff"

Incredible experience from start to finish! The staff at Leeds Private hospital are some of the kindest, most compassionate people I’ve ever met. They made me feel comfortable, informed, and genuinely cared for throughout the entire process.
Joni always has a smile and kind words to share which was lovely.
Mr Spyrou was not only incredibly skilled but also took the time to listen and ensure me every step of the way. Mr Spyrou has a place in my heart.
Sommiya is a inspiring and wonderful person. Her leadership and heart are reflected in every detail of this clinic. I’m beyond grateful to have found them. Truly life-changing care. I would recommend to anyone.

"Concerning"

This place seems shambolic. Persistently very poor and unprofessional communication, a very high quote not in line with what I was told before the consultation, including £2.5k for one overnight stay (!) Fees are not transparent. Requesting (which I refused) for me to read, fill in and and sign huge amounts of paperwork (well over 100 pages) on arrival before even meeting Mr Arshad and at a time well past when I was due to meet with him. I should have trusted my gut when the communication was so poor before going to the consultation, instead of wasting my time and money travelling there. In my opinion, they need to massively up their game if they want to compete with professional, respectful, transparent and client-centred establishments.

"Do not use for blepharplasty!!"

I had upper and lower blepharplasty with Dr Arshad and it has completely ruined my life.
The recovery process was horrendous and I now have extreme lower lid retraction caused by the removal of too much skin.
I would advise anyone considering the procedure to use a specialist oculoplastic surgeon not a general plastic surgeon.

"Amazing all around service"

Amazing all around service. Out of hours contact for follow-up questions on my operation - an absolute pleasure to deal with the team. Thank you and I will be recommending you!

"Excellent "

From start to finish a positive experience. The staff were friendly and professional. The environment is clean and relaxing. Most importantly, the results of the surgery is excellent. Would recommend!

"Best private hospital "

The hospital is in lovely surroundings It is furnished to very high standards and tastefully decorated. It is spotless, hygiene is outstanding. All staff are very welcoming, helpful and treat you with respect. Dr Arshad is a brilliant surgeon. He takes the greatest of pride in his work to ensure the very best results. I would not seek treatment from anyone else. Sommiya keeps the hospital running to the highest of standards and is on hand any time for advice and guidance. Together they make a great team. I would highly recommend this hospital to anyone seeking the treatments they offer. A five star hospital with five star staff.

"I had a deep plane facelift &…"

I had a deep plane facelift & upper/lower blepharoplasty April 2024. They got me in within 5 days of consult. Everything went fine & i was told that if any problems occur during healing they would be rectified later on. Several things did occur, 1 being due to a rather large incision they made from the outer corner of my eye. I spent months tyring to get these things dealt with. Eventualy, after getting a bit heavy, they did a 2nd blepharoplasty which made it a bit better but i was left with 1 eye bigger than the other & still the other problems. I have tried & tried to get them to listen to me but its just been arguments & gaslighting. I am now in a position where iv given up & i am having to see my doctor about areas that are affecting my health & planning on going to another surgeon to get correction. Proceed with caution as it is mentally & emotionally destroying when your left with results that arnt quite satisfying.

"Forehead reduction surgery"

I had a forehead reduction in December 2024. The time from initial messaging, video consultation up till the surgery day was smooth. All of my questions were answered. Surgery went fine and my scar is healing well, it is visible but I knew it would take up to a year. Post-surgery care has been amazing and I’m happy that I stayed local and went with the Leeds Private Hospital instead of going abroad as I had a fear of being far away from home. The entire team are friendly and helpful, I was not nervous on the day but excited to finally have it done. Thank you to the entire team especially Dr Arshad and Sommiya. I do recommend this hospital.

"10/10"

I recently underwent a surgical procedure at Leeds Private Hospital, and I cannot express enough how positive my experience was from start to finish.

From the moment I walked in, the staff were extremely kind, welcoming, and helpful. They made me feel at ease, which is so important when you’re facing a procedure. The level of care and attentiveness from everyone, from the reception to the nursing staff, was truly exceptional.

Dr Arshad was incredibly knowledgeable and thorough. He took the time to explain every step of the procedure, addressing all my questions and concerns with patience and expertise. I felt so confident in his abilities, which made all the difference.

The premises are absolutely beautiful and create a calming environment. The attention to detail in the design and cleanliness is impressive, contributing to a sense of comfort during my stay.

The service throughout my experience was a solid 10/10. The little extra touches, such as personalised care and thoughtful amenities, really stood out and made the experience feel special. A huge thanks to Sommiya for the extra Friday night care, you have no idea how much that meant!

I highly recommend LPH for anyone considering a procedure. The combination of compassionate staff, skilled surgeons, and a lovely environment truly sets this hospital apart. Thank you for taking such wonderful care of me!

"Beware"

Beware. My experience is that I attended a good consultation where the process was clearly discussed and received a quotation. I decided to proceed with the upper and lower eye lid surgery. It was recommended that I have medication, not included in the original consult. I was asked to 'secure the date' by paying £500 which I did. At the post operative
appointment we again discussed what would happen in surgery and that the medication would cost extra. I then received another quotation that virtually doubled the cost of the surgery. I was so disappointed that procedure clearly discussed and was part of the process were suddenly chargeable extras. I pulled out at this point and asked for a refund. I was then told that the Terms and Conditions negated this request. I have never been given T&Cs despite asking for them. I have contacted LPH twice by e-mail and once by telephone and have been completed blanked. I recognise that that I have taken up 2 hours of time and suggested, in my e-mail, that £250 consultation type fee be paid my me and LPH send a refund of £250 as a reasonable compromise, this has not been responded to. Sommiya has previously been very good at customer service so is therefore ignoring me and a reasonable solution to my issue. I am not a natural complainer but feel strongly that companies are as good as their problem solving. With LPH I am obviously not even worthy of response. I feel duped and ripped off.
Proceed with caution.