"Great watch at a great price and VIP service"

I’d been looking for a particular watch for many months and was really pleased to find it in stock at Watch Concierge Services; Sam was incredibly helpful and reserved it for me right away and arranged for me to see it; it was in near perfect condition just as described and Sam had it pressure tested at short notice for piece of mind as I planned to take it on holiday. I could not have asked for more and would definitely buy from Sam again.

"Superb customer engagement"

The watch is perfect. It arrived as described and was packaged and delivered professionally.
What makes WCS stand out is Sam’s customer service. From the first message Sam was quick to respond, knowledgeable, informative and so helpful. Even a mistake in delivery address (at my end) couldn’t unsettle Sam from delivering exceptional support. Thank you.

"Top-drawer watch buying experience from Sam and Watch Concierge Services!"

A solid 5 stars for Sam, who was very polite, professional and knowledgeable from the very first message that we exchanged. She even helped me source the OEM bracelet for the watch, and fitted it for me at no extra cost. The watch arrived today and looks phenomenal, can't wait to take it on holiday and dive with it! Thank you for everything Sam, I will be back!

"Absolutely brilliant!!"

Absolutely brilliant!!
I had difficulties with a vintage watch and Sam managed to not only resolve the issue with the watch but did so in a timely manner keeping me updated on the progress on a regular basis.
She also seeked quotes and offered her expertise on another watch query that i had and she is an absolute pleasure to deal with. Strongly recommend and i will definitely be using the watch Concierge services in the future

"Sam was extremely helpful"

Sam was extremely helpful, every question I had was answered. I felt very comfortable buying a watch from watch concierge services.
Thanks Sam for answering all my questions and making the experience safe, secure and comfortable.

"Outstanding Performance"

I had some poor experiences with watch service in he past, then a work colleague recommended Sam. I sent her my Breitling flyback for service and repairs, we have experienced numerous delays with part supply, but, I was kept informed and reassured all the way.
I received my watch back and have been stunned at the New appearance of my watch, it was beyond all expectations, as new.
And it works as good as new.
Samantha was professional, courteous and went way beyond throughout the whole process and I would have no hesitation in recommending her to anyone who cares about their watch.

"Trustworthy and reliable watch seller"

I had heard of Sam through a mutual friend, so when it came time to depart with my beloved watch it was great to know that she came highly recommended.

I met with Sam to discuss the sale of my watch via consignment and was instantly very impressed by Sam's enthusiasm for the watch game but also her deep knowledge of watches and her background in watchmaking, it was clear that I could trust her with the sale.

Sam was very clear about the process, how she sells her watches and the potential timescales involved, she then kept me updated throughout and gave me regular updates and my watch has now sold with a price I was very happy with.

Her industry knowledge and contacts also assisted greatly when my watch needed a polish and a new link to become showroom condition.

I wouldn't hesitate to work with Samantha again.

"Breitling Superocean 44 Special"

I have been hunting a Breitling Superocean 44 Special for about 18 months on & off. Initially after PVD one, I saw that Watch Concierge Services on Instagram had a steel one for sale with blue ceramic bezel & blue dial. About 3 1/2 years old, it looked in very good condition. After speaking with Sam, I managed to secure it with a deposit & got it today! A really smooth transaction The photos didn’t really do it justice. It’s in immaculate condition - with box & papers. The service from Sam is exemplary & I can’t recommend her or WCS highly enough. Sam has an excellent knowledge of watches and the watch industry that only enhances trust in her service.

"perfect"

The Delivery was on time and it was well packed with the item that I ordered in a great condition. Most importantly with a lovely letter. Thank you for that great experience.

"All the watch help you'll ever need"

Having recently worked with Sam at the Watch Concierge Services in the hunt for my new watch, I can testify just how professional and helpful she is. She curated a full day's shopping at all the best watch boutiques in London, whilst offering me advice and her keen insight. Having worked in the watch industry for years Sam's watch knowledge was a great help and led to negotiating a very acceptable price for my new timepiece. Sam even came back to London with me the day I picked up my new watch, truly providing a great service. I would definitely use her services again.