"Fantastic service from start to finish, beyond pleased"

Fantastic service from start to finish. I was given an obligation free quote and measure from John, and I then continued talking to Teresa throughout the ordering process, both were incredibly knowledagble and helpful. On the day of fitting, Luke arrived and did a phenomenal job. There was a slight issue noticed after he left due to a small area of subfloor that had some stubborn leftover adhesive from the previous flooring, however SCW had him back out at 8 the following Monday (issue was noticed Thursday) and this was resolved in 10 minutes. I have absolutely zero doubt that when I move to my next property and inevitably need flooring, I will be in touch again.

"Martin"

Suffolk Weaver recently fitted and re-cut carpets on my motorboat. The work was carried out in a very professional manner on the time and date agreed. I can highly recommend their service and workmanship.

"Outstanding"

Jess and the team provided great advice, arranged fitting to suit our needs - and were competitive when all services included. We have another project in 2024 - and wouldn't go anywhere other than Suffolk Carpet Weavers....

"Simply the Best"

Simply the Best! This company is exactly how I would like everything we need to do in life to be. At first When I saw ‘bespoke’ on website I thought they were going to be too expensive, but it couldn't be further from the truth. They had a far bigger range for all budgets than any I have ever seen at the more well known big carpet retailers, and without a doubt we could not have found better advice and more knowledgable, experienced professionals in carpets anywhere, and the end result is just beautiful! I am so glad we chose Suffolk Carpet Weavers, from beginning to end we felt we were treated like one of the family.

"Great customer service"

Great customer service. Everyone very professional.
We had delay in preparing floor for carpet, but Suffolk Carpet Weavers had no issue with storing our carpet until we were ready for it.

"Everything Good"

Discussion,choice,measurement & fitting all easy and relaxed and a surprisingly pleasant experience!

thank you

"This is the second carpet we've…"

This is the second carpet we've purchased from SCW and we were as pleased as ever.

The sale discussion and ordering was sinple, measurments were prompt and we were fit in to the earliest possible slot for fitting - just over a week later.

The fitter was prompt, tidy and has done an excellent job. We havent got anything negative to day and will continue to use them in the future.

"Excellent Service"

Appreciate your recent help replacing my carpets in a hurry following a bit of water damage.

Always looked after me well.

"New carpet fitting"

They came and measured up for the room for the new carpet, as arranged, gave advice regarding the type of underlay, etc., as the room has underfloor heating and agreed a date for the fitter to come. The carpet fitter arrived as agreed and fitted the underlay and carpet, including a join as agreed previously, as well as clearing up afterwards. All of it was done very efficiently, including taking away the old underlay and carpet. The fitter also took away what remained of the new carpet and arranged for two foot mats to be made.

"This is how customer service is supposed to be"

Pre-sales advice, measurement, product and fitting were all faultless. We're very pleased, and will return.