"World anvil is great!"

World anvil is great!

If you're a GM, a writer, or just someone who likes making new worlds, Worldanvil is the place to go. The staff is great and the tools at your disposal are amazing.

"Great program, great customer service."

Their customer service is stellar! I reached out because of an error I made with a promo code and purchasing a membership plan. Ioanna got back to me first thing in the morning during business hours and gave me some more time on the membership that I would have gotten with the promo code!

The service itself is very user friendly with video tutorials showing you how to navigate and use WorldAnvil, regardless of whether or not you have paid for the membership.

Great assistance and service, highly recommend!

"Super helpful support"

I had meant to downgrade my subscription to a tier that fits my usage better, but I missed the auto-renewal deadline. Ioanna was very helpful in still changing this and converting my payment to a lower-level subscription, now over a longer period of time. The response was very useful, super fast, and extremely friendly. Glad to see that this small team and their excellent platform have such professional support.

"Generous & Helpful"

I had trouble with fastspring and was unable to take advantage of a flash discount. I reached out to their customer service, and they generously let me get the discounted price even though the offer had expired, and helped me with my account.

That being said, while most responses were within a few days, I had to wait 17 days for the first reply, hence four rather than five stars. They were apologetic about the delay.

"Extensive and great product. Watch our for auto renewal."

Great product. I was auto charged a new year and wasn’t thrilled (I forgot as I had not used it in a long time, which is normal) and asked for a refund and cancellation. They gave me a partial refund, which I appreciated. The CS lady was a very good and helpful contact. Would give 5 stars if I had a full refund. Otherwise great product.

"Awesome team"

I needed to cancel my subscription due to life circumstances and Ioanna and the team did their best to accommodate me. Much appreciated it is!

"Great service!"

Great service!

"World Anvil has a lot of great tools…"

World Anvil has a lot of great tools available for world building. Its especially great to organize and keep track of everything from your world. The support team is also very responsive and understanding. I've had only great experiences on WA. I cannot not recommend it if world building is a passion!

"Loanna 10/10 <3"

There was an error on the purchasing of a Giant subscription Loana answered my emails. She was awesome, she is the real deal in the customer service world! (I work e-commerce as-well). Give her a raise! I would’ve liked the actual website to have a refund button but I suppose they don't want people refunding too frequently unfortunately.

"The support team is fantastic"

The support team is fantastic, professional, and went the extra mile to make sure I got great service!