"Surprise Invoice After 10 Months"

My recent experience with Beepec was incredibly disappointing, prompting me to share my first-ever negative review.

In the past, I had used Beepec for various real estate projects. They came recommended by another photography business, so I decided to try their services. Initially, they seemed efficient and competent, handling a few property edits for me. However, I eventually switched to a more cost-effective editor.

While most of my requests involved HDR photo edits, I did ask them to edit a 60-second property video on one occasion. I can't recall if I ever used the video because it required significant re-editing due to poor transitions between rooms.

The issue:
Out of the blue, I received an email demanding payment for an outstanding balance of $42.15 (Video Edit Cost: $40 + PayPal fee: $2.15) for a service supposedly provided 10 months ago, on September 13, 2023.

When I reached out to Beepec for clarification, their response was frustratingly unhelpful, and I was given a non-functional PayPal payment link. Despite my concerns about the delayed billing and whether I even used the video, Beepec's primary focus was on collecting the $42.15. They showed no sympathy or understanding, given the extensive delay. This dismissive attitude and lack of accountability highlight serious flaws in their business practices.

Reluctantly, I decided to pay the invoice to resolve the issue. I regret not maintaining better records to track my satisfaction with their services. This experience has taught me to improve my record-keeping and be more selective when choosing service providers in the future.

This experience has completely eroded my trust in Beepec, and I will not be using their services again. I strongly advise others to be cautious and ensure clear agreements and timely billing to avoid similar frustrations.