"Very rude company 11pm delivery"

The delivery men where lovely but obviously over worked . Last delivery time is between 7-9 we got a call after 9 to say 9.45 as there had been accident on the motorway and they were a driver down . 10.15 pm and no delivery and I couldn't contact them they then call at 10.40 they are 6 minutes away . They arrive just before 11pm . The hot tub is to big for the gate despite giving measurements so my husband takes the gate off and the edging of shed roof . They get it in but don't have the tools to install it so my husband has to lend him his . It's pitch black so only gets half set up .
The company when I contacted them where rude and said I would of complained if it wasnt delivered and they should of left it on our drive .
I'm hoping nothing ever goes wrong with the hot tub so I don't have to have contact with them again

"Delivery was a bit delayed, but pleased with purchase"

Delivery was a bit delayed, but once contacted a revised ETA was given. Delivery team were great. No problems whatsoever. Positioned and set up tub, cleared and packed away all packaging. Great tub, very pleased. Currently balancing chemicals ready for use.

Would definitely recommend this company

"Absolute Rubbish"

This is the worst experience I have had as a customer. Their callous disregard for your time and commitment to any kind of service. I was sold a faulty product. Jets don't work and the hot tub leaks. I raised this issue mid April and it has still not been resolved. I only bought the hot tub in December last year. Once they sell you a product they don't give a monkey's. This is despite me paying for the lifetime guarantee.

"Love our new hot tub"

Love our new hot tub. Great service thanks. Delivered and installed by 2 great lads called Jamie, working till late so they could get it installed . Great communication through the whole process, fantastic quality hot tub for a great price.

"First class service from start to…"

First class service from start to finish. Happy to deliver at a time that suited me. The delivery guy was first class and explained everything and would not leave until I was 100% happy. Would use again when it’s time to upgrade

"The experience was very easy from start…"

The experience was very easy from start to finish.
The delivery men were very helpful and polite.
Would definitely recommend this company

"Very happy with my new hot tub"

Very happy with my new hot tub. Tom and his drivers were very helpful. Everything done very professionally.

"I was dealing with a chap called Tom"

I was dealing with a chap called Tom, he was very effienct and kept me fully updated with the issues I had been having over the last 12 months. Thank you Tom for all your help.

"Thank you Tom for answering all my…"

Thank you Tom for answering all my questions throughout the process and to Paul the driver for fitting it x

"Positive experience with Wild Water Spas"

We needed to prepare the ground before delivery of the hot tub and Wild Water Spas were happy to hold onto the hot tub for a couple of months until we were ready. James and Rom delivered and installed the hot tub. They'd driven a long way but were on the case as soon as they arrived. Very polite and helpful, explained how to use the hot tub and answered our questions. Positive experience with Wild Water Spas.