"Very pleased with service"

Very helpful and will certainly
Go again

"Paddock in a field of their own"

The staff at paddock farm could not possibly have tried any harder to help me when I needed help and advice.
The big chains have wage slave staff whilst paddock farm appear to have staff that actually are interested in and knowledgeable about the products they sell.
Just as a nice touch they then gave me a plastic cover to keep the boot carpet clean whilst I carried some plants home! Never asked for it, they just offered it to me for free at the till (can't call it a checkout as its far more personal than that!)
I could and would recommend this place to anyone the service was absolutely spot on!

"Ignored by staff"

would not use again, ignored by staff and then given wrong advice i would use other more experienced people

"Excellent advice combined with excellent service"

The customer service at Paddock Farm is second to none. I was provided with comprehensive knowlegable advice regarding aspects of my fish pond and filtration system and my order was received the next day. I highly recommend them.

"Paddock Delivered on quality"

Thanks to the guys @ Paddock Farm i got my products on time and they were more than helpful in answering questions before i ordered

"A great service from a great company"

Having dealt with Paddock Farm only once I can only recommend them on this experience. Having a problem to obtain a certain product I contacted them to see if they could help. Not only was the response immediate but they could supply what was required. Once the order was placed, the service/delivery was almost immediate. As mentioned - a great and friendly service,

"Outstanding"

This is the only place i trust for all my aquarium needs, I found the stock is good quality and the help and advise from the staff is spot on. I've looked at other outlets closer to home but find them lacking so always end up buying my stuff from Paddock Farm

"Water,Peace & Quiet"

This is the perfect place for all of the above, The gardens are set out beautifully and you can even take a cuppa and drink it in the particular gardens you are fond of. did I say it had a cafe that is good and they even sell you plants and things you need for your garden.
It is the first place I go for bedding plants and baskets. The staff are knowledgeable and friendly and give good advice. The lady who is the owner is a sweetheart and is lovely and pleasant she is also very helpful as well.

"Friendly, helpful, excellent customer service."

Wide selection of garden and aquatic items at very competitive prices. Staff are exceptionally friendly and helpful. Lovely refreshments available from the on-site cafe. The watergardens are well kept and inspirational. Well worth a visit.

"SIMPLY THE BEST."

Paddock Farm used to have a smallish dark tropical fish department, then along came Janet and Mark. It is now a thriving and vibrant business which is a pleasure to visit. Whether for your gardening needs or like myself, tropical fish needs ( also pond requirements ). The staff are friendly, helpful and full of knowledge and advice. The fish department is now bright and airy, well laid out and has a good selection of everything you need for the hobby. It is a pleasure to visit and you are always made welcome.