Sextoyzone

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41 reviews
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Sextoyzone

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1.00/5.00

"WARNING"

WARNING: Do Not ORDER FROM THIS WEBSITE! The 5 stars are either paid to review or only ordered 1 thing. They need a slap on the wrist and a temporary suspension from the BBB. No customer service. They dont send tracking info. Some items are “dropship” so you will get them from another vendor, but how would you know that if they DONT SEND TRACKING nor response to emails promptly. There are many other websites to choose from…choose them…they need to learn this type of service shouldn’t fly in 2024.

16/08/2024

Allison Bailey

1.00/5.00

"Can’t contact customer service"

I ordered from this company because of their return policy. I have submitted the form twice and have called both numbers without an answer. I was leery about the product anyways but because of their return policy I went ahead.

Edit to reply: on your website verbatim “SATISFACTION
We are not happy, until you are! If you are not satisfied just return product during the first 30 days after receiving.”

It still doesn't answer as to why I couldn’t contact customer from either phone number or get a reply from the email address posted.

13/11/2023

Amanda Jones

5.00/5.00

"I ordered a product and when it came in…"

I ordered a product and when it came in it wasn’t quite what I expected. I contacted the site, a person responded to me within a week. Sent me out another product that I had within the next week.

30/10/2023

Cyrina Wilkerson

1.00/5.00

"Horrible customer service they flat out…"

Horrible customer service they flat out ignore you. I ordered a product and tried to return it unopened and unused and they refuse to respond to emails or calls. It's been weeks and they still haven't responded.

10/09/2023

Mooner

3.00/5.00

"Kinda slow on order processing"

This is the website for a small business. I’d placed an order a couple of days ago, and received the email confirmation, but there was no comm from the seller regarding the shipping info. Also, I was unable to reach out since the contact numbers provided are not operational. Got a response from the seller after two days when I opened a dispute on PayPal.
The prices are better than other stores though, so I guess that’s what you get!

01/09/2023

Kyle Michael

3.00/5.00

"How do I contact about changing my…"

How do I contact about changing my order I didn't realize what I ordered was out of stock until today and I ordered 2 days ago

26/05/2023

CSC

1.00/5.00

"Ordered 3 weeks ago and ghosted"

I ordered two items 3 weeks ago and have not heard from them since my order confirmation. None of the phone numbers on their site work. They also haven’t responded to email. Almost $100 lost. I would not recommend. I was comfortable because I saw these reviews but it looks like they all came in around the same time so could be a scam site.

07/03/2023

Rustik

5.00/5.00

"Perfect fit and flexible use"

Perfect fit and flexible use. The cuffs are comfortable. The shipping was fast and free. The price was lower from simular stores. Will buy again from this shop.

18/10/2022

One guy

5.00/5.00

"Anna was super friendly"

Anna was super friendly, helpful and solved the issue my issue fast. I had a wonderful experience.

One guy from Gap, PA

14/10/2022

Vanessa Li

4.00/5.00

"Excellent Customer Service"

Excellent Customer Service, they try their best to ensure that the order arrives in a timely manner. One star removed because of the slow navigation. I have fast internet but it was still pretty slow. They need to upgrade the hosting lol.

12/10/2022
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