"Beware - payments taken after notice period expired - fraud alert!"

Beware! T&C state that subscriptions can be cancelled only by phone, not email. Is this even legal? Cancelled by phone but payments continue to be taken two months after the notice period expired. Fraud alert!!!

"Pirates ... don't join."

I rang Return loads to get a free trial. Not long after putting the phone down, a months payment came straight out of my account. I rang the sales lady who apologised about it and promised a refund... no refund appeared. I rang up a day before the free trial was about to end and cancelled... and hey Presto ... another months payment was taken from my account. So this free trial has now cost just short of £96. I have rang countless times for my money to be returned and keep getting false promises. Six weeks later and no sign of my refund. I have handed it over to the Banks fraud department as this is clearly fraud. Shocking behaviour from this company.

"A pleasure"

Its a pleasure working with you on haulage from Cardiff again,

Until the next time.

"Plenty of work all round the country"

Used other exchanges in the past, but this is the best i have found for HGV loads . Plenty of work all round the country. Easy to use and good value

"Took a payment for subscription that I…"

Took a payment for subscription that I had cancelled after 6 phone calls just keep getting fobbed off now in tge hands of the bank . Please boycott this company if this is the way they do business

"Rubbish web site and company I have…"

Rubbish web site and company I have come accross. Blady Fraud and CON.
Taken my money on a free trial. And wont refund.

"Working in haulage has been made easy!"

Working in haulage has been made easy! Great for finding new customers and super easy to use. Would highly recommend!

"just wanted to share a very positive…"

just wanted to share a very positive review, ReturnLoads have provided and excellent service and save me both time and money on potentially waited trips.

would highly recommend

"I had signed up for a free trial over…"

I had signed up for a free trial over the Weekend but unfortunately they where closed so I just opted for the Instant account, that did mean I didnt get my trial but I didn't need it, I have little trouble covering loads for my tautliner and the first load I took covered the membership fees x4

"FREE TRAIL SCAM !"

FREE TRAIL SCAM !! with 60 days notice to cancel!

Their website is designed to cheat you into paying without your knowledge. I tried to sign up over the weekend of a Trail to see if its right for my business.

They offer you instant access to their 14 day trail but the moment they have your card you are charged.. ITS A SCAM! DO NOT FALL FOR IT!!

I tried calling and they offered me 14 days trail at the end of the charged month!! like What the @@, How does that make sense? Why would I try something a month after you have charged me almost £50 for it.

I repeat, ITS A SCAM, there is no such thing as a trail after you pay. If you want to try the site out be willing to pay without your knowledge and being told we cancel with a 60 day notice even though i emailed them seconds after to stop this..

The best way is to contact your bank and get a refund because they are not helpful.

I saw other comments and thought my experience will be different but it wasn't.

Update: the company has reported my review for a breach to trust pilot because they hate honesty. Instead of addressing their policy they have chosen to try n silence my experience. I spoke to their rep Shane P, who was working from home and agreed that its not fair but he couldn’t do anything about it and its in management’s hands, which I couldn't speak to any management since they are working from home..