eSwipe

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527 reviews
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eSwipe

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David Schlegel

1.00/5.00

"Don't believe the 1-month trial lie!"

Told me I could sign up for a 1-month free trial with no obligation or penalty to cancel. Promptly received a letter in the mail showing the details of 48-month lease worth over $2150 with no way to cancel. Wouldn't be so bad if they actually gave the rates they promised; I signed up because I was lead to believe that I could save money with them. Turns out their 1.4% they promised turns into roughly 2.9% when all the hidden fees are added in, and that does not include monthly fees, terminal rental and PCS compliance fees. I am spending almost twice as much to work with these people as I was with Moneris.

Not only that, but I finally got through to a supervisor, who said he would review my case and be back to me within 2 business days. It's now been almost a full month, and he is not responding to my voicemails. Sounds very much like a company who will tell you anything to get you to sign up, then just forget you exist while collecting your money. If there was a way to cancel (which they told me afterwards they would allow me to do), then I would be out in a second.

18/12/2018

CHRISTIAN PEPIN

1.00/5.00

"on ne m a pas dit qu il y avait des…"

on ne m a pas dit qu il y avait des frais(CACHER) de 200 00 et si je donne pas de preuve d assurance il me charge un montant de 4.60/mois je suis tres decu et si on ne me rembourse pas je cansel mon compte.( d ou je viens on appelle ca etre crosseure ).en plus votre site est toute en anglais je suis francais et je veux avoir TOUTE en francais"...... en plus y a pas un ost.... de personne qui m a rappeller , compagnie de mer... je vais fermer mon compte bientot

11/12/2018

Joel Brewer of Your Groomers

4.00/5.00

"I love the POYNT terminal."

I love the POYNT terminal and its customability. Pretty much everything has been smooth so far with one small hiccup when it came to changing my deposit account.

07/12/2018

Marwan Aburaneh

5.00/5.00

"Excellent service and price"

Excellent service and price

04/12/2018

Catherine Macphail

1.00/5.00

"identical machine to previous but twice the price! I’m feeling scammed!"

I switched over to eswipe two weeks ago and they still haven’t fixed my tip option on my terminal! I’ve called them several times and they haven’t gotten back to me! I have lost 100’s of dollars a day without having my tip option!! If I don’t hear from them by Monday I’m switching back to my old provider
Update: on Monday they fixed my tip option but have not as yet reimbursed me for lost tip revenue as they promised.
New surprise : the rental on my other machine ( which was identical to this new machine) was $24.00 plus hst... I just received my first statement and rental is $45.00 plus fees and taxes and plus $4.50 per month insurance!!! I’m feeling scammed!!
The only difference from old statement to new one is 1.45 to 1.44 %

01/12/2018

Mehdi Mousavi

4.00/5.00

"They have a very good customer service."

They have a very good customer service.
The sales agent explained all the details .

30/11/2018

Brenda Vanmarle

1.00/5.00

"I was led to believe it was a fixed…"

I was led to believe it was a fixed price for use, only to be told after there were extra fees (not the debit fees)
Also was led to believe the machine was free for an allotted amount of time but found a withdrawal the week I got it started...which cost me extra money for NSF.. I would never refer eswipe to other merchants.

22/11/2018

Snezana

5.00/5.00

"Thank you for kind service and great…"

Thank you for kind service and great rates, I feel like I am saving money

16/11/2018

Nathan Meaker

1.00/5.00

"Fast service and Cheap Fees"

Rip off scam do not sign up you will be stuck with big bill they are all liers

09/11/2018

***Denise***/Darren

3.00/5.00

"Machine does not work most of the time"

Machine does not work most of the time. We have all portable units and most of the time they do not work. I know we are just an up and coming business but because the units are not 100%efficient we both loose business

06/11/2018
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