"The best service ever!"

The best service ever!
Thank you Rumiana!

"Opal Transfer este o companie serioasă"

Opal Transfer este o companie serioasă,cu personal amabil. Dacă dorești să trimiți bani cu comisionul cel mai mic și siguranță folosește cu încredere Opal Transfer

"Od wielu lat wysyłam OPAL i będę…"

Od wielu lat wysyłam OPAL i będę wysyłać.

"Avoid this money transfer company. Use Ria, it is more reliable"

I made a money transfer through this company with the purpose of humanitarian help for food for Ukrainian army. They asked extra documents to prove income, bank statements and ID. After sending all the documents they refused the payment advising that it is against their T&Cs and ‘List of Banned Industries’ which is not published anywhere on their website and advised that this was because of the reason of the transfer and advised to change it. I have changed the reason, however they rejected the transfer again. Later, I have made another transfer to support my family as they are the victims of Russian aggression and I send them money regularly. Opal asked for more bank statements to "nail" it to the end and waive off questions they may have about my income (even though statements clearly show a lot of savings and they previously cleared questions to my income) and advised lengthy waiting times up to 4 days to get a reply from their manager. Talking to customer services gave an impression they were winding me up with the situation and intentionally were delaying money transfers, even though family help transactions in the past were processed same day. No T&Cs or reference to their ‘List of Banned Industries’ were provided or sent to me via email as promissed by advisor. Will never use this company again. All the good experience I had in years was blown out of the window with this poor customer service and lack of customer care. Lost a client...

"Opal Transfer rates"

Hello,
Yesterday I registered on Opal platform, just to check the exchange rates and compare to other money transfer Companies, they are the best.
I am impressed :)

"Firma poniżej krytyki"

Firma poniżej krytyki. Przez wiele lat wysyłałam pieniądze z konta firmowego i było dobrze a dziś po dokonaniu przelewu i rozmowie z panią z obsługi o godzinie 10;15 o godzinie 14-15 dowiedziałam się że nie mogę z takiego konta przelewac pieniędzy. Poinformowano mnie że tylko z konta osobistego i że pieniądze są mi zwrócone. Godzina 18;40 pieniędzy nie mam na moim koncie, złożyłam skargę po której dowiedziałam się że teraz to i z osobistego konta nie mogę przelać pieniędzy!!!! Mam I'm dać cały self assessment I cały wyciąg bankowy !!!! Mało tego nawet nie dostałam potwierdzenia że przelali mi spowrotem moje pieniądze !!!!!!!

"Big thanks for Indre and Ieva"

Dieta Indre and Ieva I want to say many thanks for your great work,thank you for your patience with customers... Many thanks for you both. Eugenija

"Va recommend cu toată imcredrea"

Va recommend cu toată imcredrea

"Unfriendly customer services."

HERE ,THE QUESTION IS NOT WEATHER THE CUSTOMER COMPLIES WITH THE REGULATIONS OR NOT;WHAT WE CRITISIZE HERE:THEIR MANNER POLICIES AND WORKING MANNER..we have so many OTHER VERIFIED ACCOUNTS IN OTHER FINANCIAL INSTITUTIONS,THEY ARE ALSO authorized and supervised by the Bank of Lithuania, and THOSE COMPANIES operate according to European Union laws. THE OTHER COMPANIES help THEIR customers to make fast, easy, and low-priced money transfers across Europe and provide THE CUSTOMERS with a safe environment for their transactions MUCH BETTER THAN OPAL TRANSFER!. Therefore, every client who passes the mandatory verification requirements in the UK easily because of their efficency; ever customer can benefit from THE OTHER COMPANIES services MUCH BETTER THAN THE OPAL TRANSFER SERVICES.THEREFORE THEY WONT CHOOSE the opal transfer,unnecessary, BECAUSE OF THEIR AILING SERVICES AND INEFFICENT SERVICE MANNER AND INADEQUTE POLICIES..

Unfriendly customer services.. INADEQUATE APPROACH IN ACCOUNT OPENING REQUESTS.. IMPROPER POLICIES AND RULES.. STAY AWAY. YOU CAN FIND BETTER ONE ON THE NET

"Fantastic service"

Fantastic service.
I have been with Opal transfer for few years now and I never have any problems. Its a company you can trust.
Pati