"Do not use this site they rip you off…"

Do not use this site they rip you off the jewelry is not even real they sent me the wrong ring completely anyways and will not take their product back said they would give me a discount never gave it to me I never received the discount they just kept talking in circles avoiding the actual problem

"I bought a white gold chain for my…"

I bought a white gold chain for my wife’s birthday. Excellent service with next day delivery, would highly recommend Pure Jewels.

"NOT LAB CREATED BUYER BEWARE"

I purchased 3 rings from this company. It's supposed to be a lifetime guarantee yet they wanted to charge me 500. To have a prong repaired, redip and solder the 3 together. After horrible customer service I decided to take it local. The jeweler tested the diamonds and THEY ARE NOT LAB CREATED! CZ is what they got when they tested them. This place is overseas so what can I even do at this point? BUYER BEWARE!

"Lifetime warranty is a lie"

I had to return my bridal band in 2019 due to the atone falling out. The company did replace it. Now 3 years later, my center stone is scratched and chipped. Their lifetime warranty states that their stone would not do this. I have contacted the company about this along with photos and they not respond to this claim against their lifetime warranty. Apparently, I need to get legal involved so that a resolution can be made. I had high hopes for this company and their product, but now I am questioning it. I would reccomended people take their business elsewhere based on my recent experience

"my purchase was beautiful"

my purchase was beautiful. My fiancee is going to love it....

"Ordered the ring and my (now fiance)…"

Ordered the ring and my (now fiance) loves it.
I ordered the ring in November and knew it would take awhile for the ring to be shipped but received it within 2 weeks.
The ring turned out better than expected

"Very fast shipment"

Very fast shipment. Quality was amazing

"Took them almost a week and half to…"

Took them almost a week and half to respond to simple question lack of knowledge on their own products

"Customer service was good but there was…"

Customer service was good but there was an imperfection on the ring, I was very surprised it was sent to us this way. Once I found out the company was not based in the US I decided not to pursue the issue.

"Beautiful ring wife loves it"

Beautiful ring wife loves it