Alan Mance Kia

Transportation Access and Assistance
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30 reviews
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Customer Reviews about

Alan Mance Kia

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Mankuen & Eng Kwok

4.00/5.00

"good offer and after sale service"

good offer and after sale service

03/09/2018

Roanne Windust

4.00/5.00

"Great buying experience"

Great buying experience, and delivered as expected. I bought a Kia Sportage and I love it. Izzy is an asset to the Kia organisation. The only 2 gripes I have is that I had to ask several times for a copy of the Sales Invoice (after the sale had gone through and the Finance Person was unavailable at the time to issue a receipt), and maybe the after sales service team could have made a call to see how I was going with the car? All in all a good experience though.

03/09/2018

Greg

5.00/5.00

"Nice change to be able to walk in and…"

Nice change to be able to walk in and negotiate a great deal without wasting time or fluffing about. A pleasure to deal with.

31/08/2018

Michelle

5.00/5.00

"Highly recommend"

Really helpful staff across the entire buying experience including buying the car, financing and insurance. Made my life easier being able to do it all in one place. I felt the price of everything was very competitive. I bought a Kia Sportage and absolutely love it.

08/08/2018

Natalie Oborne

2.00/5.00

"Faults in brand-new Sportage"

The brand-new Sportage had not been checked before delivery - tinted windows had bubbles and there was a defect in the exterior paintwork.
"We'll fix it on the first service" is not the comment I wanted to hear. Salespeople blamed "the boys out the back". It takes a number of years to save the money to buy a new car - probably the only new car I will buy in a lifetime. A new car should be in perfect condition when delivered. Not a great experience when it should have been exciting for me.

07/08/2018

Seventeen Hall Pty Ltd

5.00/5.00

"excellent service and efficient"

excellent service and efficient

07/08/2018

VM

4.00/5.00

"Simple"

Simple, polite, courteous...

Feedback for KIA
Include cleaning the vehicle in your dealer's service schedule - surely for a $430 service- a vacuum clean wouldn't be too much to ask

06/08/2018

Tyler

5.00/5.00

"Staff were amazing from floor to finance"

Staff were amazing from floor to finance

01/08/2018

Andrew Hume

3.00/5.00

"Acceptable but just standard for the…"

Acceptable but just standard for the car industry

20/07/2018

Sarah

5.00/5.00

"Quick shipping."

Quick shipping.

20/07/2018
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