"Great service"

Great service , fast delivery , good quality products

"Great customer service"

Great customer service, my item was out of stock and they let me know immediately that they would order another. Then they let me know as soon as that one was dispatched.
All within a day :)

"10 star service"

The level of customer service I experienced from Ron was remarkable.I would urge anyone thinking about guitar hunting in Denmark St..to go here first.Neither would I hesitate to purchase online.All Ron is concerned about is that his customer is happy.Old fashioned customer care at its very best.Thank you.

"Purchase of Hofner Committee guitar"

The guitar was as described, in fact Mr. Ron Smith ensured that he spoke to me and sent photos by email before I purchased and the guitar arrived promptly.
I would certainly deal with No. Tom again.

"Very good customer service from Ron who…"

Very good customer service from Ron who dealt with my inquiry in no time at all.Wish I'd found this company earlier. Excellent 5 out of 5

"Above And Beyond!!"

Haven't received my order yet, but have to say the customer service has been above and beyond - really working with me on some confusion about sizing of a lowly t-shirt. Honestly blown away by the willingness to make it work.

"Called me to check the order was…"

Called me to check the order was correct, delivered next day

"I love this guitar shop!..."

I love this shop - not only is it like a crock of gold at the end of the rainbow for guitarists looking for rare and vintage specimens but they are so approachable. To be honest Denmark Street is so iconic but it is easy to be intimidated, bewildered and occasionally ripped off. Not at No Tom where they cut through the BS, give honest opinions and prices and properly look after you - I have spent thousands there over the last few years and will continue to for the next few I would imagine!!...

"Warm 'n' Fuzzy."

Bought a Fuzz-A-Matic by RYRA online.
Great communication, fast delivery and always a great
store to visit when in London.

"No.Tom guitars is my favourite shop in town"

No.Tom guitars is my favourite shop in town. Ron and Chris are a pleasure to deal with. I bought the majority of my guitar gear at this shop, all high-end equipment and the service is spot on. I pop in every week for a chat and to see if there is something new that can interest me and I almost always find something. Thank you Ron, Chris and all the guys at No.Tom for your service and advise over the years.