"High handed and rude"

High handed and rude. Wildly overpriced.

( Update. I must add that following this review I have received an apology from Beverley Holidays which I appreciate)

"Stayed for a quiet weekend getaway with…"

Stayed for a quiet weekend getaway with friends in Jan. Fabulous lodge with the most amazing sea views. Not stayed in a lodge before and was pleasantly surprised. Have everything we needed. Will definitely be coming back!

"Beautiful place with stunning veiws but never agin"

Beautiful place with stunning veiw. Spent a week in our Moho from 25th Jan to 1Feb. Not that cheap 224 this was adding our dog to the cost. When we were given our pitch at the top of the hill the receptionist said sorry were renovating on shower block by you so you will have to use the one at the bottom of the hill. Only 3 other moterhomes on site and when I went in to ask to move near the shower blocks they wanted me to pay a further 7.50. Not only did you have the workmen right behind us nothing is open on site. I said this but still an upgrade no thank you. My husband used the shower bloke once freezing cold and shower cold. Back to the van then. Waste of money 💰

"Amazing view but..."

Staying on a premium pitch in our motorhome, have a spectacular view of the bay.
Wifi non existant on the touring field, reception said to call the no. At bottom of the wifi info sheet as the provider might need to check the mast, we did so but were told it doesnt cover everywhere and we cant get it as the mast is fully functioning , so no wifi for a week.
I enquired re cafe n shop before we arrived and was told (e mail) jetty cafe 'open as usual ' but when we arrived it is only open weekends , no shop at all.
we arrived and will leave on sunday so it was open 1 day of our stay . We are booked for the ruby slippers brunch on sat looking forwarg to that £35 pp 12 till 3pm .
I understand there are fewer people in winter but how about a kiosk open for 2 hrs for milk n newspaper each morning , same with the cafe maybe run it on bookings only at lunchtimes ??
With wifi it might be worth the cost but there is an extra charge for that !!
Doubt if we will be back .
Amazing view tho and cheerful staff.

"Not the park it used to be"

This park used to put customer service first. Now there is none, nor do they apologise or admit when they have made mistakes. This is the last year we shall go. The prices are extortionate these days and the facilities are dated and tired. All they care about is getting your money.honestly, don't waste your money

"We had a lovely view of the sea from…"

We had a lovely view of the sea from our caravan. great location and a lovely clean caravan too!!

i know entertainment isn’t the be all and end all for many, but for us it was a bit of a let down, some of the “singers” are lacking in the vocal department, many of them don’t sound to be trained singers… gave me karaoke vibes, but all the entertainment staff clearly love their jobs which makes up for it and they’re all so great with the kids who just loved the entertainment so much so that’s what matters! They loved the halloween themes over the weekend and are still raving about it now!

Thank you for our stay!

"Customer Service Review"

Arrived Monday 30th September 2024 until Friday 4th October 2024,Debbie and Tracey had fantastic customer service,Both were very understanding,pleasant and polite during our stay,well done ladies⭐️⭐️⭐️⭐️
Ref.Hill

"Good Static Caravan"

Good Static Caravan. Spotlessly clean. Great all round Family Site.
Just a minor complaint. No Dishwasher in a Bronze Static, no hooks anywhere to hang towels and clothes and no drawers to put your clothes in. Lastly no bedside light or switch to turn the main light off. Small thinks that make a difference.
We loved the Site and would return. Children had a great time.

"From Wales"

This is a splendid holiday park! it has many facilities such as a pool, bar, restaurant with very good hash browns. The chips from the chippy are excellent. I was camping with my family and friends and had a very jolly time. Only thing is, the toilets and showers were blocked, and, at one time using the shower, the drain overflowed so much it spread into the main toilet area, hopefully problem is fixed soon.

"We paid £4384 for our holiday at…"

We paid £4384 for our holiday at Beverley holidays, we have never paid so much for such inadequate accommodation. It began by the description of the holiday not stating there was a sharp decline/incline when coming and going from the lodge. One of our party has mobility issues and this was a big struggle for him. They offered him a caravan on the other side of the park on his own, for an additional charge but this was not suitable as this was meant to be a family holiday and we could not leave him on his own.

The inside of the lodge is described as light and airy and stylish ! I'm unsure as to when their 'style' dates from, it certainly is not from recent times in our opinion. The double glazed windows had several panes of glass that had 'blown' and you could not see properly out of them. The main bedroom's carpet smelt strongly of dog when we arrived. I appreciate that this is a 'dog friendly' rental, however, if the lodge had been cleaned adequately, there should have been no residual smell from the previous occupants pets. Décor inside was tired and dated and was not like a 'home from home' and the runner at the foot of the bed in the main bedroom had stains on the underneath of it.

We will not be returning in the future and have had to put it down to a very costly mistake.